Recenzje (450)

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 71% ocen to oceny z 5 gwiazdkami
  • 11% ocen to oceny z 4 gwiazdkami
  • 4% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 12% ocen to oceny z 1 gwiazdkami
Edytowano 23 wrzesień 2023

Chintak did a great job of explaining how to solve my issue after migrating to the new subscription app. Unfortunately the shipping rates were all screwed up after the migration and I am still waiting for a resolution after over 2 weeks.

Buon Giorno Coffee
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
BOLD odpowiedział(a) 19 wrzesień 2023

Thank you so much for your kind review! We are so glad to hear that Chintak was able to help you after your migration. We are so happy to have you and look forward to ...

Edytowano 23 maj 2023

Support staff is extremely good - reply back in timely manner and answer all questions. BUT the app itself Bold Subscriptions for Shopify Checkout app has a lot of limitations from very limited email notification triggers, no tagging for Subscription order at the order level which was there in bold V1:-(,
no notification if a payment failed to us the vendor.

Pure Life Science
Kanada
Około miesiąca korzystania z aplikacji
BOLD odpowiedział(a) 18 maj 2023

Thanks for taking the time to write in. Bold is actively developing and releasing new features all the time and feedback such as yours is extremely valuable to us! We will be ...

23 grudzień 2020

They use to have "build a box" but I can't find that feature/functionality anymore. Is there a timeline to bring it back? is it coming back?

Melatta
Stany Zjednoczone
19 dni korzystania z aplikacji
Edytowano 12 styczeń 2021

Note:
As far as I checked, Shopify Plus account requires to translate English text into local languages in a user account page and subscription management page of V2. We are thinking it is a critical problem and asked both Shopify and Bold support team to fix it. I installed the app and set it up to offer subscription option to our user, mainly Japanese. They have a good localization support page ...

東京ヴィーガン餃子
Japonia
15 dni korzystania z aplikacji
BOLD odpowiedział(a) 12 styczeń 2021

Thank you so much for the feedback! Very happy to hear that you found our online chat time timely and helpful. Wishing you all the best with your subscription business!

27 listopad 2020

When will the Japanese language support be available?
When will the Japanese language support be available?

submee
Japonia
7 dni korzystania z aplikacji
Edytowano 12 listopad 2020

Update: Oli reached out and was quite helpful and overall pretty responsive to everything I've said. Can't fault the customer service! The description above for the app still doesn't fully align with what it's capable of and the images likewise seem a bit misleading. It seems as though they really want you to get the app based on what it might be capable of in several months time rather than what ...

manifestocoffee
Wielka Brytania
6 dni korzystania z aplikacji
BOLD odpowiedział(a) 12 listopad 2020

Thank you so much for your valuable feedback. At launch Bold Subscriptions is offering basic subscription intervals and more customized options will be coming soon. Our team ...

21 marzec 2021

We decided to try Bold Subscriptions because of the ease of installation and the nice documentation. Indeed, the setup was very quick and straightforward. Creating subscription groups was a true breeze. Unfortunately, their new version of Bold Subscriptions is only in english and is incompatible with translation apps (confirmed by Bold support). This makes the app unusable for a shop that is not ...

Café Céleste
Kanada
5 dni korzystania z aplikacji
22 maj 2021

Maybe im dumb, but im looking for app that can create a automatic subscription ex. 10$ a month every month regardless of what product they buy? the subscription is not based on the product but more of a memebership that allows them to buy off the site, cant this app do it?

Mystra
Dania
2 dni korzystania z aplikacji
Edytowano 16 listopad 2020

Great customer service but did not provide the exact subscription feature I was looking for and was unable to try it due to technical errors on their end!

Natural Chef
Stany Zjednoczone
Około 6 godzin korzystania z aplikacji
BOLD odpowiedział(a) 19 listopad 2020

Thank you so much for the feedback. We are working rolling out new features and fixes, so if the app wasn't the right fit right now I really recommend coming back and testing ...