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I've worked with Chaysen a few times and he helped me migrate to the new version of Bold, and I am very appreciative of him!
Bold's Migration Team was a big help in getting us up to speed in our latest update. Brysen and Cody worked with our team to ensure we had everything working as intended for our subscription products without interruptions to our existing customers.
We're thrilled to hear you had a positive experience for your subscription migration. Thanks for the kind words.
BOLD has worked well for my business for the last 5 years. It's been reliable and help was provided whenever I had a (rare) issue. I just migrated from V1 to V2 and support was helpful throughout the whole process. Everything is working well so far, and I appreciate Chintak walking me through all the steps.
The migration process was very simple. The team stayed in communication and answered all of my questions. Appreciate the support and would recommend bold to other organizations.
Thanks for the review! Comments like these keep us going.
Excellent app and brilliant, fast support from the team. Special shoutout to Irfan, Chaysen & Evan. Thank you
Thank you so much for the review! Support is so important to us. We do it all in house with a 100% Canadian team. Best of luck over the holidays!
CHAYSEN was awesome to work with and did a great job!
Hawk Soap Co.
I forbindelse med en migration af subscribers fra Bold Subsciptions v1 til Bold Subscriptions with Shopify Payment har jeg fået fantastisk hjælp i denne uge af Cody i Customer Service. Cody holdt fokus på opgaven, holdt mig løbende godt informeret om processen og kom i mål med det.
The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!
It's helpful as you can resolve any issue with a live agent than AI immediately.
Great app and excellent customer support! Thank you, Nicole!