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Love BOLD! Easy app to install and get started on. Easy to also navigate and manage.
We have used both versions of bold now. Each has been simple to use and easy to navigate. Their team was super helpful for moving our subscribers to the new platform. They made sure everything was running smoothly before letting us know the integration was finalized. The new version of bold is a little different than the one before, but it is still an excellent service.
Thanks so much for your positive review. We are thrilled that you found our migration service so helpful! This is exactly what we strive to do - make your life easier!
We love this app as it makes it so easy and convenient for our loyal customers to have product delivered to their door monthly. It also alows us to give them a discount. We really appreciate Kelsey who has walked us through how to customize it very easily.
Thanks the review. Kudos have been passed along to Kelsey.
Bold has enabled my store to collect subscriptions, and manage them with ease. I was in need of help, and reached out to customer service. Nir assisted me with adding a customer portal to my store - I am very thankful! Great work Nir and I will surely be re-subscribing to Bold for a long time.
Thank you for your kind review. We are so happy that Nir was there to help you. Thank you for choosing Bold!
Everything works like clockwork, and the UI is easy to use.
Thank you for your kind review! We look forward to seeing your growth with Bold Subscriptions! Cheers!
Great customer service. They help me set up the store front and work Sunday to answer my questions. I am just at trial not even paying the full month yet. You know you can trust partners like this. I know Laurel would say this is part of her job. But I also know not every company nor everyone would do that. Thank you
This makes us happy to help! We are so glad that Laurel was there to help you set up and answer all the questions you had. Whenever you need us we will be there to support, thanks for choosing Bold!
Kelsey is the bomb! Thanks for your help!!! I ran into an issue and Kelsey was kind enough to assist me and walk me through how to solve it.
Appreciate the kind words. Kudos have been passed along to Kelsey.
Great app and better customer service. Kelsey was a huge help and provided a detailed and clear explanation for how to solve our issue.
Thanks!
We are so happy to hear you are enjoying our app and our customer service. We will be sure to pass along your kind words to Kelsey as well. We are always happy to help! Thanks for choosing Bold!
I like the idea of Bold as a service though they have quite a number of improvements to be made. We have a few other websites that use different subscription services and Bold is the weakest. The support on Bold needs to be improved significantly. It's hard to know where you stand and moving away from email support to a hard-to-find ticket system hasn't improved this. Bold Subscription V2 is ok if you have a simple subscription process which we have. There are a number of issues with the app itself though this will depend on the use case. I'll provide one example. If you have a Condition based product with variables and different price points for each variable under the same product type the subscription discount won't change with the variable. It's like the logic only loads with the product on page load but doesn't dynamically change when your product variables are selected. I'm an optimist and hope that these bugs can be ironed out in time before I build up the motivation to move everything over to Recharge Or Native. Frazer.
Thank you for taking the time to leave your review. Feedback like yours is much appreciated as it allows us to review our procedures and look for ways to improve. Thank you for choosing Bold!
Excellent support from Nir who solved my problem and took time to explain my confusion. Really great customer service! thanks so much.
Thank you for your review. So thrilled that Nir was able to solve your problem, we are always happy to help. Thank you for choosing Bold!