Recenzje (383)

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 70% ocen to oceny z 5 gwiazdkami
  • 13% ocen to oceny z 4 gwiazdkami
  • 5% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 10% ocen to oceny z 1 gwiazdkami
24 październik 2022

The javascript file for this app is way too massive, destroyed our search ranking just by installing. I didn't even get the app set up, and it's going to take our site months to recover from.

Famous IRL
Stany Zjednoczone
14 dni korzystania z aplikacji
BOLD odpowiedział(a) 25 październik 2022

Thanks for taking the time to write in. Bold Subscriptions, as with most applications, does need to add some code to your theme in order to provide the subscription functionality. The code is optimized for fast load times and shouldn't impact your store negatively. If you're willing, our team would love to work with you to resolve any issue you're having.

2 marzec 2021

signed up 132 subscribers week 1. week 2 as they are all to be billed the 2nd time, only 2 get a bill. the other 130 are gone. no record of them at Bold at all. total joke. customer service say 3-5 days to get back. there is no phone number to call. finally get someone on chat, who tells me the developers dont have time to talk to the customers and someone will work on it sometime soon. total joke. been working on this for 7 hours and still no answers as to why all of my subscribers disappeared at midnight on their app.. bigger joke is that Shopify's response is that it's not their problem, contact the app im using. oh, you mean the one im using based on your recommendation? found on your website? it's time for internet companies to be accountable!

PopupBagels
Stany Zjednoczone
14 dni korzystania z aplikacji
BOLD odpowiedział(a) 2 marzec 2021

Thank you for your review. I am terribly sorry for the inconvenience this all has caused you. Rest assured we are working diligently on resolving this issue. Thank you so much for your patience.

24 maj 2022

Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.

WAKI GO® Freeze Dried Products
Meksyk
14 dni korzystania z aplikacji
Edytowano 2 wrzesień 2021

Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!

SMG Exchange
Stany Zjednoczone
13 dni korzystania z aplikacji
BOLD odpowiedział(a) 26 sierpień 2021

Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.

19 maj 2021

The support team has been wonderful. Each one I've contacted has been a pleasure to work with. This morning Nir helped me with a couple of items and he was great. He immediately understood the problem and resolved both items very quickly. Thank you!!!

FreshRoti
Stany Zjednoczone
13 dni korzystania z aplikacji
BOLD odpowiedział(a) 19 maj 2021

Appreciate the kind words. We'll pass them along to Nir as well. Thanks again for choosing Bold.

24 marzec 2021

PLEASE DONT USE!!!!!!!!!!!!!!!!! It destroyed my whole store due to liquid errors after deleting it because it was very complicated to change the language of the subsciption widget. If you are not developer or Programmer please dont use it. It will make your head and heart rush if there are some changes you try to do with their description. The worst thing is that the support is available in 3 to 5 workdays!!!!!!!!!!!!! Holy almighty: For this price an absolut outrage for me. Look for other options or develop subs yourself i think this will be the same struggle

zenspiritsshop
Niemcy
11 dni korzystania z aplikacji
BOLD odpowiedział(a) 29 marzec 2021

Thank you for your review. We sincerely apologize for negative experience you've had with the app and for the delay's you've encountered. Our developers are hard at work on app improvements. We've taken note of your concerns, we really appreciate the feedback thank you!

4 listopad 2021

Customer support is great! They have helped me with any problems I have faced. Thanks Chintak for making this a easy process.

Moms + Babes Box
Stany Zjednoczone
10 dni korzystania z aplikacji
BOLD odpowiedział(a) 9 listopad 2021

Thank you for your review. We are so glad that we were able to help you !

16 październik 2022

Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid excuse they can think of

RareMunchiez
Stany Zjednoczone
10 dni korzystania z aplikacji
BOLD odpowiedział(a) 17 październik 2022

Thank you for taking the time to leave your feedback. I am sorry to hear that you have had a less than positive experience so far. Our goal is to help you succeed. I have checked in with our support team and can confirm our team is actively working with you to find a solution that works for your store’s needs. We thank you so much for all of your patience.

3 grudzień 2020

FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.

Keto Wines
Australia
10 dni korzystania z aplikacji
BOLD odpowiedział(a) 8 grudzień 2020

Thank you for your review. We are very happy that our support team was there to help you and that Rushit was there to assist. Our support team will be there when you need us!

11 wrzesień 2021

Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks

Mr.Coffee
SRA Hongkong (Chiny)
9 dni korzystania z aplikacji
BOLD odpowiedział(a) 14 wrzesień 2021

Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!