Recenzje (424)

Ogólna ocena
4,2
Liczba recenzji z daną oceną
  • 70% ocen to oceny z 5 gwiazdkami
  • 12% ocen to oceny z 4 gwiazdkami
  • 4% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 12% ocen to oceny z 1 gwiazdkami
10 luty 2021

This app is GOOD. It can be better- and I think the team knows that. They need to have a buffer period, because right now you're having to manage each purchaser every month to ensure they don't get charged twice. Also, prepay option would be nice, and product add-ons to their subscriptions. I know it's a work in progress, and for what I'm doing right now, it's working. But the buffer period is a necessity!

GPigBox.com
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
BOLD odpowiedział(a) 11 luty 2021

Thank you for your feedback. We are happy that the app is currently working out for you. We are constantly working on our app to make it better and your feedback is really important to us. Thank you for choosing Bold!

Edytowano 27 lipiec 2021

UPDATE JULY 2021: still no ability to have pre-paid options, plus it double charges my customers constantly and when i reached out to bold, they basically said you're SOL. this app has tons of potential, but sadly i will be moving on to a different one after the next box cycles out. OLD REVIEW:
I'm extremely excited to add subscription boxes to my website. The ONLY thing I'm not happy about is the inability to add prepaid lengths or give as a gift with the v2 yet. I plan on launching this in March and to give as a gift/offer prepaid lengths of 3-12 months is important to me. I still have 2 months left of my trial period so hopefully those features will become available soon! I am happy with the ease of navigation and ability to directly integrate with my website and shopify payments!

Virago Candle Studio
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
25 czerwiec 2023

DELETEDNTHE APP A YEAR AGO THEYN BEEN CHARGING ME FEES EVERY MONTH1!!!!! avoid!!!! scam!!!! EVERY MONTH!!! U OWE ME 450 DOLLARS!!!!!!

BAD BITCH CLUB
Wielka Brytania
7 miesięcy korzystania z aplikacji
BOLD odpowiedział(a) 4 lipiec 2023

Thanks for writing in with your feedback. We are here to help! I can confirm our specialist, Chandan has reached out to provide assistance and sort out any problems with your billing. Please check your email for further communication from our team.

27 marzec 2021

I used this app to add subscription for my customers and I can honestly say it is very nice and I highly recommend it as well the service from this team was fantastic -I highly recommend this tool and the service

Perfetto Peterbald
Kanada
14 dni korzystania z aplikacji
BOLD odpowiedział(a) 29 marzec 2021

Thank you for your kind review. It makes us happy when we see our merchants enjoying the app and also that we were able to provide you with great service. Thank you for choosing Bold!

6 styczeń 2021

Great customer service! I would only add that it would be immensely helpful to add a feature that limits the amount of subscribers allowed - this feature would help with small-batch-style companies that supply only limited quantities of their product.

The Dough Bar
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
BOLD odpowiedział(a) 12 styczeń 2021

Thank you so much for the valuable feedback! You can sign up to get notified of any feature releases or new information regarding subscriptions by visiting this link: https://boldcommerce.com/new-subscriptions.

24 maj 2022

Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.

WAKI GO® Freeze Dried Products
Meksyk
14 dni korzystania z aplikacji
Edytowano 2 wrzesień 2021

Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!

SMG Exchange
Stany Zjednoczone
13 dni korzystania z aplikacji
BOLD odpowiedział(a) 26 sierpień 2021

Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.

8 maj 2023

Watch out! This is one of those apps where they make cancelling and getting a hold of them an absolute nightmare. There goes $250+...The app is also very laggy..Be careful!

Galy Shop
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
BOLD odpowiedział(a) 9 maj 2023

We are very sorry to hear you that you had a hard time contacting our team and removing the app from your store. I can confirm our specialist was able to speak to you and help you through the process. If in the future you need anything else, you can contact our team 24/7 from our Help Center. We are always happy to help!

19 maj 2021

The support team has been wonderful. Each one I've contacted has been a pleasure to work with. This morning Nir helped me with a couple of items and he was great. He immediately understood the problem and resolved both items very quickly. Thank you!!!

FreshRoti
Stany Zjednoczone
13 dni korzystania z aplikacji
BOLD odpowiedział(a) 19 maj 2021

Appreciate the kind words. We'll pass them along to Nir as well. Thanks again for choosing Bold.

16 grudzień 2022

We are happy with Bold. Tha app might need some more development to function right away but we got really god help from the support team. They answer quickly and helped us really well.

lvkaffe.no
Norwegia
6 miesięcy korzystania z aplikacji
BOLD odpowiedział(a) 3 styczeń 2023

Thank you for your review. We are glad to hear our support team was able to give you the help you needed!