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No one was helpful EXCEPT for Irfan. he was the ONLY person who helped me. The rest were worthless. Irfan accessed my problem, asked the right questions, and ensured that he fixed it. He did not put the issue off on other providers like Cody. Thank you Irfan!!!!
Bold Subscriptions is easy to use, and the customer service team is able to quickly help us resolve issues. We worked with Krupa a few times from their CS team and they're great :)
Happy to hear Krupa was able to help and you're finding our app easy to use! Thanks for the kind review :)
Easy to talk to, fast to help. Happy with the service and with the revenue this app brings to my business!
We are thrilled to hear you had a positive experience! Our team is always happy to help, and knowing the app is boosting your business makes our day. Thanks for the 5 star review!
Irfan a été très aidant et a résolu tous mes problèmes en quelques minutes! Mes clients aussi sont très heureux de leur expérience
Thank you for the review! I'm glad that Irfan was able to quickly and efficiently resolve your issues.
Krupa is great!
Thanks for the review!
App works great although would be great to see some more advanced featured being rolled out (custom start date) Support is excellent - Gaurav was awesome in fixing my issue and they really went the extra mile to make sure everything was all good
Thank you so much for the valuable feedback! We will pass the feature. request for custom start dates back to our team. We are so thrilled to hear that the app is working well, and that Guarav was able to provide great support.
Worked with Kelsey today to help set up a subscription for my winery. Great service very easy to understand the set up and answers from her. Keep up the good work! Got a little bit of stuff to get through but I've got all the tools I need. Bill Gunn Owner William Gunn Wines, LLC
Thank you for your review. So glad that Kelsey was there to help you get subscriptions set up. Thank you for choosing Bold!
So far this app has been great for our store. I needed some help up front to get it installed on our third-party theme, but once installed it's been working just like it said it would. It can take some work to style like you need it, but overall it does the trick!
Thank you for your review. We are really happy to hear that our app is working for you and that we were able to help with the install. It is looking great!
As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.
Thanks for the review! Happy to hear Jericho was able to help you find a solution. Reach out any time, we're always happy to help.
I've been using Bold Subscriptions for the past two months and I have experience using both V1 and V2. The platform is great but I'm not quite sure how I feel about V2 just yet. It is currently stripped of a lot of the customization features that are offered in V1 so I've been reaching out to Support a lot for CSS/styling purposes. That being said, I've never met a more responsive support team to handle any request — they are so solution-oriented, patient, and kind. I appreciate the help and want to give a special shoutout to Vighnesh, Rifat, Cody, Daniel, and Simran. I am hopeful that V2 is continuously being optimized and will continue to use Bold V2! Updated: June 2021. Pleased with the updates that have been made. Thanks for your help Kelsey!
Thank you so much for your review. We are really appreciative to hear your perspective as someone who has used both V1 and V2. We are always looking for ways we can improve our app, and so we will definitely take your feedback into account. We are so happy to hear we are offering great support, and look forward to continue working with you!