BOLD Subscriptions

Many functions not able to perform compared to the old bold v1. Hope could improve.

I like that I am able to do subscriptions and that my customers are able to manage their subscriptions on their end. I do find the following things frustrating and clunky about Bold at this time:
-For some reason, the app suddenly started allow people to subscribe with local pickup as their shipping option. Although a few people have done so (I would not have allowed this if I knew), I am not ...

There are some limitations of the app that doesn't quite suite our needs, so only giving it three stars.

Customer service is great, though. Wanted to give a shout out to Krupa who responded quickly to our questions and was very courteous and got to the crux of our question.

If the app would actually install onto our theme then we would be able to leave a review for the service. 2 weeks into the free trial and still not able to activate this app on our new build website. Such a shame as we have been a bold V1 customer for nearly 2 years come next Feb and the service has let the team down over there. They said they had tried to do the update for us and sent a request ...

Muy caros para el servicio que ofrece y la atención al cliente es muy mala. Muchos problemas en su instalación y durante su uso. No se actualizan para nada.

Currently this app is experiencing a lot of issues due to changes Shopify made back in November. I'm seeing a lot of errors when I try to make changes to customer subscriptions, and it's affecting my customer experience. The Bold team is responsive whenever the issue occurs, but each time I'm assigned to a different team member and I've had to describe the issue over and over again.

This app is GOOD. It can be better- and I think the team knows that. They need to have a buffer period, because right now you're having to manage each purchaser every month to ensure they don't get charged twice. Also, prepay option would be nice, and product add-ons to their subscriptions. I know it's a work in progress, and for what I'm doing right now, it's working. But the buffer period is a ...

We use version 1 on 2 other sites, initially installed version 1 on this site and converted to version 2. Good app but very basic as an initial launch. The payment integration into standard Shopify and the use of standard Shopify discount codes in v2.0 is the big plus for this app. Unfortunately, version 2 is really lacking a lot of functionality. Both basic and complex. Hopefully, the team at ...

I have not used the app yet, but the customer service so far has been incredible! Waiting for them to install my app and then i can give better feedback

I do not understand how to cancel my subscription to BOLD on my Shopify since I did not complete the set up and am being charged for the service.