BOLD Subscriptions

I've been using Bold Subscriptions for the past two months and I have experience using both V1 and V2. The platform is great but I'm not quite sure how I feel about V2 just yet. It is currently stripped of a lot of the customization features that are offered in V1 so I've been reaching out to Support a lot for CSS/styling purposes. That being said, I've never met a more responsive support team to handle any request — they are so solution-oriented, patient, and kind. I appreciate the help and want to give a special shoutout to Vighnesh, Rifat, Cody, Daniel, and Simran. I am hopeful that V2 is continuously being optimized and will continue to use Bold V2! Updated: June 2021. Pleased with the updates that have been made. Thanks for your help Kelsey!

I really like this app, it works well, and support is fast and helpful. It is currently the only app in Shopify that can automatically charge the customer without bothering the customer. However, one feature I really need is to make it so the first subscription purchase is full price, and every purchase after that is discounted. Some customers buy the product once and unsubscribe and get the discount without 'actually subscribing'. This app is also so expensive every month plus Shopify's fees which makes me starting off this business hard and taking most my profit :( So this might be good for bigger businesses, not start-ups.

Fantastic plugin for my subscription services. Their support is really good, Mayank helped me with lots of stuff and was very friendly. If I could rate Mayank I would give him 6/5 stars.

Worked with Kelsey today to help set up a subscription for my winery. Great service very easy to understand the set up and answers from her. Keep up the good work! Got a little bit of stuff to get through but I've got all the tools I need. Bill Gunn Owner William Gunn Wines, LLC

I wish there weren't so many updates that we need to reach out to customer service for:/ But it does the job

Kelsey & Gaurav were very helpful and provided insight into why my customer had a duplicate order. Kelsey had a bright attitude and when they didn't know something, they were willing to figure it out so the issue was resolved. Thanks so much!

Gaurav was a HUGE help!! Fixing an issue that allows me to launch TODAY! Thank you!! Really impressed with the BOLD support on my first few days as a customer!

Had some issues launching Bold but the team was amazing. BIG shout out to CHINTAK-superstar support!

Mohammed was extremely helpful in setting this up for me and it looks great and works well! I am really happy with it!

The app works great and customer support (especially Kelsey) did a great job helping me when I needed it. 10/10 would recommend! :)