Bold Subscriptions , 378 avaliações

Classificação geral
4,3
Número por nível de avaliação
  • 70% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
Data de edição: 19 de fevereiro de 2021

I rated this great app 4 stars because a couple of features very important for my website (and included in the description pages of the new version) are still not available on the V2 version. This is unlucky for us, but I am confident the developers will update the app soon, as promised. On the other hand, I rate 5+++ stars the support I received: questions about features, design tweaks, help with spam, and many other issues. Everyone I spoke to or chatted with was extremely helpful and competent. Gaurav, Gangadeep, Priyanka, a shout-out -and thank you :)- to all of you!

The Organic Wine Store
Estados Unidos
Aproximadamente 2 anos usando o app
1 de abril de 2021

5 stars for customer service - Jericho, has been very helpful answering questions during the Version 2 setup.

Pet Friendly
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 5 de abril de 2021

Thanks so much for the rating. So happy that Jericho was able to help you with the set up of the app. Thank you for choosing Bold!

31 de dezembro de 2020

Customer Support is really efficient and friendly. Simran is patient and knowledgable when answering my questions. Would recommend this app to other subscription Shopify business!

Taitala
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 31 de dezembro de 2020

Thank you for your review. Happy to hear that Simran was able to help you with your questions and thank you for your recommendation. Happy New Year and best wishes in 2021.

17 de junho de 2021

My boy Nil was the best help. I appreciate his help so much. I dont know what i have done without him

Pawppy
Alemanha
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 18 de junho de 2021

Appreciate the review. Kudos has been passed along to Nir. Thanks for choosing Bold.

19 de janeiro de 2022

This app is pretty good. It has some bugs though like duplicate orders that are created randomly sometimes and its also kinda limited in features but overall does the job of subscriptions. I would have to say though there customer support is great Kelsey has helped me several times now and is always a pleasure to work with. If it wasn't for her I would have deleted this app.

GrubTerra
Estados Unidos
Aproximadamente 2 anos usando o app
BOLD deixou uma resposta 25 de janeiro de 2022

Thank you for your honest review. I see our team is working hard to find the issue at hand. In the meantime, we are so happy to hear that Kelsey has given you the outstanding service you need. We will be sure to pass along your words!

Data de edição: 24 de fevereiro de 2021

This app makes it easy to bring a subscription based business model to the marketplace. I wasn't completely understanding how to set up my subscription groups. I requested some chat assistance from the support team and Nir was with me quickly and helped me get everything worked out. In fact, I now call him "Magic Touch Nir" because his help was so clear and effective in helping me get the product working correctly on my shop. Thanks to the entire BOLD team for making GREAT apps that really help Shopify store owners stay focused on growing their business - not figuring out how to code to make something happen on the store. And, special thanks to "Magic Touch Nir" for the help and quick response!

Conquer The Call
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 25 de fevereiro de 2021

Thank you so much for your kind review. We are very happy that Nir was there to help you and it's always a pleasure to help. Thank you for choosing Bold!

25 de janeiro de 2021

The app is easy to install and the customer support team is incredible! Many thanks to Gagandeep, Taylor and Vignesh I had a pleasure to talk with so far. All my questions were resolved within minutes! There is one big flow - Bold Version 2 does not allow to set up buffer days and a cut-off date for a subscription. At the moment I need to manage this manually, which is ok as I am just starting and do not have a lot of subscribers. However, I really hope this function will be introduced ASAP as it is crucial for subscription model.

The Barrel Box
Reino Unido
Quase 2 anos usando o app
BOLD deixou uma resposta 2 de fevereiro de 2021

Thank you very much for this helpful feedback! We will pass along the feature request for buffer days back to our team. Happy to hear that Gagandeep, Taylor, Vignesh and the team have been able to provide great support.

8 de março de 2021

great tech support, although some of the features and functions that I need weren't able to achieve. But still, they find alternative solutions.

PH5B Cosmetics INC
Estados Unidos
Quase 2 anos usando o app
BOLD deixou uma resposta 10 de março de 2021

Thank you for your review. We are happy that we were able to find alternate solution to get you going! Thank you for choosing Bold.

14 de janeiro de 2021

was great customer service. though we are still in free trial mode though so we shall see! thank you,

ZAIO NYC
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 20 de janeiro de 2021

Thank you for the review. We are wishing you all the best with getting started your subscriptions! Please don't hesitate to reach out if you need any additional assistance. We also recommend checking out our Help Center for great articles about getting started!

9 de junho de 2021

Customer service live chat was great. got everything I needed. The only downside is I had to wait for each question to be answered. Possibly serving multiple people at once. Other than that Gagandeep was pleasant and knowlegeble!

The Crafty DIYer
Canadá
Quase 2 anos usando o app
BOLD deixou uma resposta 15 de junho de 2021

Thank you for the review! Kudos will be passed along to Gagandeep.