Avaliações (423)

Classificação geral
4,2
Número por nível de avaliação
  • 70% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
29 de janeiro de 2021

I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.

Pets Supply Depot
Estados Unidos
2 meses usando o app
BOLD deixou uma resposta 2 de fevereiro de 2021

Thank you for the review. We are very happy to hear that our team was able to support you with quickly installing the app. Wishing you all the best with your subscriptions!

3 de novembro de 2023

The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!

Elderberry Queen
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 8 de novembro de 2023

We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!

22 de julho de 2021

Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!

Bizi: Vitamin Honey
Estados Unidos
Mais de 2 anos usando o app
19 de novembro de 2020

Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.

Alpeka
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 20 de novembro de 2020

Thank you for your review. We are so happy that you had no trouble with set up and implementation and glad that Cody was able to answer your questions instantly. We are very excited to see the success of your Subscription!

20 de junho de 2023

After updating our software we had a few issues pop up, as expected. Thanks Chintak for quickly responding to my support request!

Carrboro Coffee Roasters
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 21 de junho de 2023

Thank you for your kind review. We are glad to hear you received such excellent support from Chintak. We are always here to help! Thanks for choosing Bold!

Data de edição: 5 de julho de 2023

The Team at BOLD has always been easy to work with and quick to fix any issues. Esha and CJ did a terrific job helping with the upgrade and necessary changes. Thank you! Great customer service.

weaverscoffee.com
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 12 de junho de 2023

We are just thrilled to read your glowing review about our support. This is exactly what we strive to offer! We will be sure to pass along your kind words to our support team. Thanks for choosing Bold!

1 de abril de 2021

5 stars for customer service - Jericho, has been very helpful answering questions during the Version 2 setup.

Pet Friendly
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 5 de abril de 2021

Thanks so much for the rating. So happy that Jericho was able to help you with the set up of the app. Thank you for choosing Bold!

31 de dezembro de 2020

Customer Support is really efficient and friendly. Simran is patient and knowledgable when answering my questions. Would recommend this app to other subscription Shopify business!

Taitala
Estados Unidos
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 31 de dezembro de 2020

Thank you for your review. Happy to hear that Simran was able to help you with your questions and thank you for your recommendation. Happy New Year and best wishes in 2021.

Data de edição: 19 de fevereiro de 2021

I rated this great app 4 stars because a couple of features very important for my website (and included in the description pages of the new version) are still not available on the V2 version. This is unlucky for us, but I am confident the developers will update the app soon, as promised. On the other hand, I rate 5+++ stars the support I received: questions about features, design tweaks, help with spam, and many other issues. Everyone I spoke to or chatted with was extremely helpful and competent. Gaurav, Gangadeep, Priyanka, a shout-out -and thank you :)- to all of you!

The Organic Wine Store
Estados Unidos
Aproximadamente 2 anos usando o app
17 de junho de 2021

My boy Nil was the best help. I appreciate his help so much. I dont know what i have done without him

Pawppy
Alemanha
Aproximadamente 2 meses usando o app
BOLD deixou uma resposta 18 de junho de 2021

Appreciate the review. Kudos has been passed along to Nir. Thanks for choosing Bold.