Avaliações (449)

Classificação geral
4,3
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
13 de janeiro de 2025

Seamless with Shopify. BOLD continues to have excellent service people too

Coffeecology
Canadá
3 meses usando o app
BOLD deixou uma resposta 20 de janeiro de 2025

We appreciate your kind words. Thank you for taking the time to leave a review.

13 de fevereiro de 2025

I just signed up, and the support team is pretty on it. Even if you sign up for the initial free trial like me.

PS Ifran from the team is amazing!

GuttButt
Estados Unidos
1 dia usando o app
12 de novembro de 2024

Daniel helped me navigate learning bold and some glitches customers were having! He was great!

Niangua Coffee
Estados Unidos
22 dias usando o app
BOLD deixou uma resposta 27 de novembro de 2024

We're glad to hear you had a great experience with our support team! Thanks for leaving a review.

22 de outubro de 2024

The customer support team have made the Migration extremely easy for us. A big thank you to Krupa, Chase, Daniel P and Chaysen.

QTforyou
Nova Zelândia
Quase 3 anos usando o app
26 de outubro de 2024

Do not use this app! I have never left a bad review for any app or product in my life, but I feel compelled to save anyone from having to deal with all that we have dealt with in this app. Not only does it continue to have problems, but they have the WORST customer service that I have ever experienced. They do not have any access to a live agents, ever. They have very limited business hours so if you have a major issue, which we have multiple times, you can not get any assistance if it is outside of their M-F central time office hours. Being an app in the eccommerce space, they should realize that these business are 24-7 and should at least attempt to have expanded hours since issues arise over the weekend too. They have shown us multiple times that they do not care that their platform glitches cause a disturbance in your business. That it could cost you customers. They simply don't seem to care. They show no concern about how long it takes them to even answer the support ticket in a timely manner, let alone actually fix the issue in a timely manner. I am always patient when it comes to tech because I realize that stuff happens and errors occur and all of that, but I am telling you. I have had more awful experiences with this app, its service, and its lack of customer service than I have ever experienced and I am so very frustrated. I have resisted changing to a new subscription app because I was worried about migrating to something new, but I should have a long time ago because this app continues to be a nightmare. Please keep looking and save yourself the trouble of dealing with this app. I am certainly moving on!

My Spectrum Heroes
Estados Unidos
Aproximadamente 2 meses usando o app
15 de outubro de 2024

We mucked around for months trying to figure out what to do and when to start our migration form Subs V1 to Subscriptions to Shopify Checkout.
Cheyson and Cody and his team jumped in and sorted everything out with simple easy steps and it took no time.
This took all the pain away and in the end was a very simple process.
Thanks to you both and your teams, we certainly appreciate your assistance.

CASA Online store
Austrália
3 meses usando o app
11 de setembro de 2024

We have used BOLD for YEARS and they have always been amazing and offer the best support. We have over 1,000 subscribers and they keep coming out with new features. On occasion we have a few gateway issues with payment processing, but they are always super quick to respond. Not only that our customs love how easy it is to sign up, change and edit their subscriptions. I HIGHLY recommend this app to anyone who is looking for a good subscription app for their business.

Fuzzy Loon Designs
Estados Unidos
Aproximadamente 3 anos usando o app
BOLD deixou uma resposta 13 de setembro de 2024

LOVE to hear this!! Thank you so much, and just you wait... even MORE exciting features coming soon! We're on a mission to make Bold Subscriptions the Highest Converting, and Highest subscription optimizing app on Shopify period 💪

29 de outubro de 2024

Bold's Migration Team was a big help in getting us up to speed in our latest update. Brysen and Cody worked with our team to ensure we had everything working as intended for our subscription products without interruptions to our existing customers.

Lifetones
Estados Unidos
15 dias usando o app
BOLD deixou uma resposta 27 de novembro de 2024

We're thrilled to hear you had a positive experience for your subscription migration. Thanks for the kind words.

15 de outubro de 2024

Just got migrated with bold subscription, Chintak was absolutely awesome, so helpful, knew what he was doing going extra mile and all.
Chintak is the reason you got a 5-star rating from me.

Healthkicks
Nova Zelândia
Aproximadamente 2 meses usando o app
Data de edição: 2 de dezembro de 2024

We had an issue with the Liquid code that meant that we couldn't make full use of the application's functionality. Taylor made an amendment to the code remotely and got us up and running within an hour. Very happy!

Sidewalk Coffee Company
Reino Unido
3 meses usando o app