Bold Subscriptions , 379 avaliações
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Bold has helped us add subscription functionality to our site and are super helpful in any support issue that we have - from installation to customer issues. Recently, Chandan helped us navigate a customer support issue where the customers' profile was missing a bit of info that was preventing us from swapping their product. They helped us solve the problem quickly! Thanks Chandan!
We are so glad to hear that you are enjoying our app and Chandan was able to provide you with such quick and helpful support. Our specialists are always happy to help! Thanks so much for your kind review!
Great!
Really appreciate the customer service at Bold. Krupa is my problem solver and does that very well. The app itself has some significant gaps in user friendliness, but I'm giving it 5 stars because it's robust and has a can-do attitude. Hopefully the UX issues will be sorted along the way.
We are so happy to hear of your positive experience with Krupa! We'll be sure to pass along your kind words. Thanks for taking the time to write in. We also feel we have a can-do attitude! Stay tuned for more developments and improvements coming in Bold Subscriptions. We are working hard to bring you the best experience possible!
Staff was super helpful when I had an issue. Thanks Krupa!
We are so glad you had such helpful assistance from Krupa. We are always here for you! Thanks for your kind review and thanks for choosing Bold!
I switched to Bold from Recharge because I was having so many issues and their customer service is like non-existent, they are very bad at it. But I'm happy that at Bold, customer service team is great, they are always fast to help and resolve our issues, shout out to Kupra for always being fast to help. I'm happy I decided to switch.
Thank you so much for taking the time to write in about your experience! We are just thrilled to hear about your positive experience with our support team and Bold Subscriptions. We are so glad you switched to Bold as well!
We were excited to test Bold Subscription. However, this app only offers basic frequency subscription build. You can't even create a prepaid subscription. For basic functionality it should not be priced at $49.99 + 1% transaction fee. Better apps out there.
Thanks so much for writing in with your feedback. We are so glad to have the opportunity to reply to your review today and let you know that prepaid subscriptions are now a feature of Bold! Our team is listening and working hard everyday to develop and new functionalities that are most important to our merchants. There is much more to come soon!
The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!
We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!
Krupa provided speedy and thorough customer service when I had an issue caused by some website changes I made! Very pleased with this interaction.
We are so glad to read of your wonderful support experience! Your review really makes our day. We will be sure to pass along your kind words to our specialist, Krupa. Thanks for choosing Bold!
I have had issues with the app, but the last two times I have reached out to the support people and both times I was helped by Chintak who was very helpful and courteous. I appreciate the time and the patience and appreciate getting the issue resolved. Thank you!
We are so happy to hear Chintak was able to give you the support you needed. Reviews like this make our day! Thanks for writing in, and thanks for choosing Bold!
Krupa was a big help! Thanks so much!
Thanks for your kind review. We'll be sure to pass along your kind words to Krupa! Cheers!