Bold Subscriptions , 287 avaliações

Avaliação geral
4,1
Pontuação por nível de classificação
  • 69% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
8 de maio de 2023

The app is great, but is more difficult to customize and navigate that other apps I've tried. Brysen was great to work with in helping me with my issues, but he wasn't able to resolve all of my issues without getting another department involved. Still, we are pleased with this app so far!

Wonder Oral Wellness
Estados Unidos
Tempo passado a usar a aplicação: 28 days
Questão respondida por BOLD 9 de maio de 2023

Thank you for taking the time to write in with your feedback. We are so glad to hear you are happy with the app so far, and Bysen was able to get you to the help you need. Our mission is to see you succeed! Thanks for choosing Bold!

16 de dezembro de 2022

We are happy with Bold. Tha app might need some more development to function right away but we got really god help from the support team. They answer quickly and helped us really well.

lvkaffe.no
Noruega
Tempo passado a usar a aplicação: 6 months
Questão respondida por BOLD 3 de janeiro de 2023

Thank you for your review. We are glad to hear our support team was able to give you the help you needed!

7 de outubro de 2022

I like the idea of Bold as a service though they have quite a number of improvements to be made. We have a few other websites that use different subscription services and Bold is the weakest. The support on Bold needs to be improved significantly. It's hard to know where you stand and moving away from email support to a hard-to-find ticket system hasn't improved this. Bold Subscription V2 is ok if you have a simple subscription process which we have. There are a number of issues with the app itself though this will depend on the use case. I'll provide one example. If you have a Condition based product with variables and different price points for each variable under the same product type the subscription discount won't change with the variable. It's like the logic only loads with the product on page load but doesn't dynamically change when your product variables are selected. I'm an optimist and hope that these bugs can be ironed out in time before I build up the motivation to move everything over to Recharge Or Native. Frazer.

Decadent Decaf Coffee Company
Reino Unido
Tempo passado a usar a aplicação: 4 months
Questão respondida por BOLD 17 de outubro de 2022

Thank you for taking the time to leave your review. Feedback like yours is much appreciated as it allows us to review our procedures and look for ways to improve. Thank you for choosing Bold!

19 de setembro de 2022

Good customer service! Easy integration. Wish it was a bit more customizable but so far it's going well for us.

BRASSYBRA
Estados Unidos
Tempo passado a usar a aplicação: 4 months
Questão respondida por BOLD 4 de outubro de 2022

Thank you for taking the time to write in with your feedback. Reviews like yours help us determine which features are important to you. Thanks so much for choosing Bold!

1 de abril de 2022

I like what you do. The documentation is also good but it would be better if it was indexed properly and structured more precisely.

Integration-Viome (NOT PROD)
Estados Unidos
Tempo passado a usar a aplicação: 9 months
Questão respondida por BOLD 6 de abril de 2022

Thanks for taking the time to write in with your feedback! We appreciate your suggestions and will be looking into ways to improve that. Have a great day, and thanks for choosing Bold!

19 de janeiro de 2022

This app is pretty good. It has some bugs though like duplicate orders that are created randomly sometimes and its also kinda limited in features but overall does the job of subscriptions. I would have to say though there customer support is great Kelsey has helped me several times now and is always a pleasure to work with. If it wasn't for her I would have deleted this app.

GrubTerra
Estados Unidos
Tempo passado a usar a aplicação: About 2 years
Questão respondida por BOLD 25 de janeiro de 2022

Thank you for your honest review. I see our team is working hard to find the issue at hand. In the meantime, we are so happy to hear that Kelsey has given you the outstanding service you need. We will be sure to pass along your words!

11 de janeiro de 2022

The app was easy to install and ready to launch in no time. Had a couple of calls with Bold product team to walk me through how it worked, what we needed and how they could help. Customer service through the live chat is always super fast and helpful.

eJuiceDB
Estados Unidos
Tempo passado a usar a aplicação: 3 months
Questão respondida por BOLD 12 de janeiro de 2022

Thank you so much for your review! We are happy to hear our Merchant Success Specialists were able to help you so quickly and effectively. That is what we strive for! Looking forward to watching your subscriptions grow. Thanks for choosing Bold!

Editado a 7 de janeiro de 2022

We've been using Bold for a while, noth v1 and v2, some setups have changed location, which is a bit confusing at the beginning ,but it's not hard to figure out. Customer service (Vineet) is very helpful, and saved us a lot of time.

GargoyleIllinois
Estados Unidos
Tempo passado a usar a aplicação: 2 days
Questão respondida por BOLD 10 de janeiro de 2022

We are so glad to hear that Vineet was able to help you out! Thank you for leaving your feedback, and thanks for choosing Bold!

5 de outubro de 2021

App does exactly what we need, a few tweaks needed here and there but support have been very helpful

Smashed Grapes
Reino Unido
Tempo passado a usar a aplicação: 8 months
1 de outubro de 2021

Customer support has been awesome - Kelsey was very helpful. The app works well for what we're doing :)

Strange Love
Canadá
Tempo passado a usar a aplicação: 17 days