Bold Subscriptions , 379 recensioner

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 70 % av omdömena har 5 stjärnor
  • 13 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
17 augusti 2021

Great customer service by Nir today! We had a bug in the app but he fixed it within minutes of opening up the live chat.

NOMO
Storbritannien
Nästan 3 år användning av appen
BOLD svarade 18 augusti 2021

Thanks for the review. Happy to hear that Nir was able to find a solution for you quickly.

20 juni 2022

I have issues every once in a while, but the support is great and issues never go unresolved. If you are lucky enough to chat with Esha, you'll know you are in good hands!

Garden Nook Box
USA
Mer än 2 år användning av appen
19 februari 2021

Great customer service provided in a timely manner (by their rep Evan) to resolve a complicated issue that I had. I appreciate the user-friendly design that the app provides as well. Definitely recommend!

Good Robot Brewing
Kanada
Mer än 2 år användning av appen
BOLD svarade 22 februari 2021

Thank you for your review. We are so thrilled that Evan was able to resolved the issue you were having. Thank you for the recommendation and thank you for choosing Bold!

12 juli 2021

The customer service with this product is fantastic. Gaurav is always quick to respond and has a solution on hand. If he does not know the answer he always tries to help. It makes it a pleasure to use the product.

Nokular
Storbritannien
Mer än 2 år användning av appen
BOLD svarade 12 juli 2021

That is fantastic that Gaurav was there to help you! We appreciate the review and thank you for choosing Bold.

Redigerat 5 april 2021

I've updated my review based on a response from Laurel. She clarified the problem was resolved, however subscription renewals will process throughout the day on the first of the month. I appreciate the customer service and help in making sure I'm taken care of.

Julie Did It Studios
USA
Mer än 2 år användning av appen
BOLD svarade 5 april 2021

Thank you for the feedback, we truly are sorry for the experience you had with the app. Our team is looking into resolving this for you, indefinitely! We want to be sure that you are taken care of.

31 december 2020

Gagandeep & Ryan helped me through the Support process for install of the App - as I couldn't get the Auto Install or Manual Setup to work correctly. This was all fast & would say great customer service!

Bark Dash
USA
Mer än 2 år användning av appen
BOLD svarade 7 januari 2021

Thank you so much for your review. We are so happy that Gagandeep and Ryan were able to help with your installation, everything looks great! We are always happy to help anyway we can.

8 mars 2023

Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.

Barnacle Foods
USA
Mer än 2 år användning av appen
BOLD svarade 9 mars 2023

Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!

Redigerat 22 september 2021

Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com

One Happy Coffee
USA
Mer än 2 år användning av appen
23 december 2020

Very good support and super easy to use. Would recommend it to anyone trying to move into the subscription space.

Find Your Farmer
USA
Mer än 2 år användning av appen
BOLD svarade 28 december 2020

Thank you for your review and your recommendation! We are glad that we were able help you. Please do not hesitate to reach out, we are always happy to help !

19 mars 2021

An easy and straight forward app. I'm loving the customer service! Super quick response time on their live chat support.

The Right Roast
Storbritannien
Ungefär 2 år användning av appen
BOLD svarade 19 mars 2021

Thank you for your review. We are so happy that our support team was there when you needed. We are looking forward to seeing your subscriptions grow!