Recensioner (424)

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 70 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 12 % av omdömena har 1 stjärnor
17 januari 2022

Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.

EViews NonProd
USA
2 månader användning av appen
BOLD svarade 18 januari 2022

We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!

Redigerat 22 januari 2021

Although have not yet used Bold because there was a failure in integration between shopify and bold, i have spoken to customer service and they were of tremendous help. very passionate team Update: Integration was 100% successful thanks to the Bold team; thanks!
10/10 recommend.

CoroAid
USA
2 månader användning av appen
BOLD svarade 2 februari 2021

Thank you so much for the great review. We are so happy to hear that our team was able to set you up for success!

12 januari 2021

After signing up for a trial and then forgetting about it, I decided to try to get it sorted out today. Simran was extremely helpful. I chatted to him on the Bold Support chat facility and he's helped me get all set up. Very excited!

Abi’s Bath Bombs
Storbritannien
2 månader användning av appen
BOLD svarade 20 januari 2021

Thank you for your review. We are thrilled that Simran was there to help you get all set up, we are super excited for your subscription!!

29 januari 2021

I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.

Pets Supply Depot
USA
2 månader användning av appen
BOLD svarade 2 februari 2021

Thank you for the review. We are very happy to hear that our team was able to support you with quickly installing the app. Wishing you all the best with your subscriptions!

3 november 2023

The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!

Elderberry Queen
USA
Ungefär 2 månader användning av appen
BOLD svarade 8 november 2023

We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!

19 november 2020

Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.

Alpeka
USA
Ungefär 2 månader användning av appen
BOLD svarade 20 november 2020

Thank you for your review. We are so happy that you had no trouble with set up and implementation and glad that Cody was able to answer your questions instantly. We are very excited to see the success of your Subscription!

20 juni 2023

After updating our software we had a few issues pop up, as expected. Thanks Chintak for quickly responding to my support request!

Carrboro Coffee Roasters
USA
Ungefär 2 månader användning av appen
BOLD svarade 21 juni 2023

Thank you for your kind review. We are glad to hear you received such excellent support from Chintak. We are always here to help! Thanks for choosing Bold!

Redigerat 5 juli 2023

The Team at BOLD has always been easy to work with and quick to fix any issues. Esha and CJ did a terrific job helping with the upgrade and necessary changes. Thank you! Great customer service.

weaverscoffee.com
USA
Ungefär 2 månader användning av appen
BOLD svarade 12 juni 2023

We are just thrilled to read your glowing review about our support. This is exactly what we strive to offer! We will be sure to pass along your kind words to our support team. Thanks for choosing Bold!

1 april 2021

5 stars for customer service - Jericho, has been very helpful answering questions during the Version 2 setup.

Pet Friendly
USA
Ungefär 2 månader användning av appen
BOLD svarade 5 april 2021

Thanks so much for the rating. So happy that Jericho was able to help you with the set up of the app. Thank you for choosing Bold!

31 december 2020

Customer Support is really efficient and friendly. Simran is patient and knowledgable when answering my questions. Would recommend this app to other subscription Shopify business!

Taitala
USA
Ungefär 2 månader användning av appen
BOLD svarade 31 december 2020

Thank you for your review. Happy to hear that Simran was able to help you with your questions and thank you for your recommendation. Happy New Year and best wishes in 2021.