Recensioner (421)

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 70 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 12 % av omdömena har 1 stjärnor
31 mars 2021

App working great so far, and the customer service has been top notch! They helped us install and fixed an issue we had in one day. Ability to customize the text and the look is a plus for us also.

Renegade Foods
USA
3 månader användning av appen
BOLD svarade 1 april 2021

So happy that you are enjoying the app! we are always happy to help, thank you for choosing Bold!

28 februari 2024

We've been using BOLD for a while and have just migrated from v1 to v2 and we've left recharge from our other store. Irfan with Bold support specifically is one of the reasons we're brining everything under Bold. Irfan and the team have always been ready to help us with any problems that we have (most of which are user errors).

Farmer and Thistle
USA
Ungefär en månad användning av appen
BOLD svarade 14 mars 2024

Thank you for the kind review. We're so glad you're loving Bold Subscriptions! Don't hesitate to reach back out if theres anything else we can do to support your subscriptions journey.

20 januari 2022

We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.

Twisted Silver
USA
3 månader användning av appen
BOLD svarade 25 januari 2022

Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!

6 maj 2021

Best customer service!! The only thing they need to add to this app to make it perfect is the buffer days!!! Other than that very happy with it! Managing 3000 subs should be a breeze! :)

FPVLUX
USA
2 månader användning av appen
BOLD svarade 11 maj 2021

Thank you for your review! We are so happy that our support team was there when you needed. It truly makes us happy that you are happy with the app. We really appreciate your feedback!

13 oktober 2021

Very happy with Bold Subscriptions. The team are so friendly and always available to lend a helping hand.

Luscombe
Storbritannien
2 månader användning av appen
BOLD svarade 13 oktober 2021

Thank you kindly for your review. We are always happy help in anyway way we can!

17 januari 2022

Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.

EViews NonProd
USA
2 månader användning av appen
BOLD svarade 18 januari 2022

We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!

20 januari 2021

I have not used the app yet, but the customer service so far has been incredible! Waiting for them to install my app and then i can give better feedback

ChampionCoffeeCompany
USA
2 månader användning av appen
Redigerat 22 januari 2021

Although have not yet used Bold because there was a failure in integration between shopify and bold, i have spoken to customer service and they were of tremendous help. very passionate team Update: Integration was 100% successful thanks to the Bold team; thanks!
10/10 recommend.

CoroAid
USA
2 månader användning av appen
BOLD svarade 2 februari 2021

Thank you so much for the great review. We are so happy to hear that our team was able to set you up for success!

Redigerat 9 mars 2024

Review Changed from (*****5) to a (****4)

Choosing a subscription platform is so MUCH EFFORT! Thankfully i reached out to Bold Support for options (I was on v1) and Chintak assured me that migration over to Bold v2 was the right move for us. I was so grateful, as we have been on Bold v1 paid version since 2019/20.
Thanks for keeping our subscriber base taken care of!
Bold on Shopify for the win!

**CHANGED REVIEW**
Since the 22nd of Feb I'm not such a happy customer :(
User Experience(lost a *): Lacking forecasting ability and adjusting customer subscription dates, reports are only available in excel. Inability to sort upcoming orders by date in app. ...not handy AT ALL. The only active sorting feature is ACTIVE, PAUSED, etc. so if you have 300 active subscriptions you have to scroll thru all 300 to see what day they are posting. OR export an excel spread sheet, sort that, then go back to the app and look up the accounts and make the changes. Yikes!
Customer side, it's okay for individual account holders changing products and dates etc.
Back to searching for a more User Friendly Platform.

Barnyard Coffee Roasters LLC
USA
Ungefär en månad användning av appen
BOLD svarade 27 februari 2024

Thanks so much for the great review and for continuing to use Bold Subscriptions! We are glad to hear that Chintak was able to help you during the migration and made things easier for you. Thanks for choosing Bold!

12 januari 2021

After signing up for a trial and then forgetting about it, I decided to try to get it sorted out today. Simran was extremely helpful. I chatted to him on the Bold Support chat facility and he's helped me get all set up. Very excited!

Abi’s Bath Bombs
Storbritannien
2 månader användning av appen
BOLD svarade 20 januari 2021

Thank you for your review. We are thrilled that Simran was there to help you get all set up, we are super excited for your subscription!!