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I really like this app, it works well, and support is fast and helpful. It is currently the only app in Shopify that can automatically charge the customer without bothering the customer. However, one feature I really need is to make it so the first subscription purchase is full price, and every purchase after that is discounted. Some customers buy the product once and unsubscribe and get the discount without 'actually subscribing'. This app is also so expensive every month plus Shopify's fees which makes me starting off this business hard and taking most my profit :( So this might be good for bigger businesses, not start-ups.
Thank you for your review! So happy that you like the app, thank you for the feedback. We are constantly working on improving the app and your feedback is very much appreciated!
Fantastic plugin for my subscription services. Their support is really good, Mayank helped me with lots of stuff and was very friendly. If I could rate Mayank I would give him 6/5 stars.
Thank you for the review! we are so thrilled that Mayank exceeded your expectations. Thank you for choosing Bold.
Worked with Kelsey today to help set up a subscription for my winery. Great service very easy to understand the set up and answers from her. Keep up the good work! Got a little bit of stuff to get through but I've got all the tools I need. Bill Gunn Owner William Gunn Wines, LLC
Thank you for your review. So glad that Kelsey was there to help you get subscriptions set up. Thank you for choosing Bold!
I wish there weren't so many updates that we need to reach out to customer service for:/ But it does the job
Thank you for the honest feedback and review!
Kelsey & Gaurav were very helpful and provided insight into why my customer had a duplicate order. Kelsey had a bright attitude and when they didn't know something, they were willing to figure it out so the issue was resolved. Thanks so much!
Thank you for the review. We are so happy that Kelsey and Guarav were both there to help you resolve your issues. Thank you for choosing Bold!
Super customer support, really enjoy the app for our subscribers. Still in the process of migrating legacy subscribers from our old platform, but so far the Bold app and the support we've experienced has been great.
Shout out to Krupa!
Gaurav was a HUGE help!! Fixing an issue that allows me to launch TODAY! Thank you!! Really impressed with the BOLD support on my first few days as a customer!
Thank you for your review. We are so happy that Gaurav was able to help you, we are so excited to see you launch. Thank you for choosing Bold!
We've been using Bold for several years now. We were a bit anxious of switching from V1 to the new version, but I must say that 1: The tool works great, but even better 2: the support is great. (Shout out to Daniel, Krupa and Chandan)
Would definitely recommend.
Music to our ears! We're so glad the transition to V2 went smoothly and that Daniel, Krupa, and Chandan made the switch a breeze. Thanks for taking the time to leave this kind review!
Had some issues launching Bold but the team was amazing. BIG shout out to CHINTAK-superstar support!
Thank you for your review! The team is always happy to assist with roadblocks that come up. Thanks for choosing Bold!
Mohammed was extremely helpful in setting this up for me and it looks great and works well! I am really happy with it!
Reviews like yours make our day—thank you for taking the time to write in! We are always here to support you with anything you need. Thank you for choosing Bold!