評價 (424)

整體評分
4.2
各級評分數量
  • 70% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2021年8月5日

Kelsey was amazingly helpful and swift and thorough with her support. Helped me massively! Bold is head and shoulders above their competition

Winners Only Health & Wellness Ltd
英國
使用應用程式 大約2年
BOLD 已回覆 2021年8月5日

Thanks for the kind words. Kudos have been passed forward to Kelsey. Appreciate you choosing Bold. We're always happy to help.

2023年10月24日

Bold has helped us add subscription functionality to our site and are super helpful in any support issue that we have - from installation to customer issues. Recently, Chandan helped us navigate a customer support issue where the customers' profile was missing a bit of info that was preventing us from swapping their product. They helped us solve the problem quickly! Thanks Chandan!

Rhino Coffee
美國
使用應用程式 接近2年
BOLD 已回覆 2023年11月8日

We are so glad to hear that you are enjoying our app and Chandan was able to provide you with such quick and helpful support. Our specialists are always happy to help! Thanks so much for your kind review!

2021年1月12日

Simran was very helpful with fixing some coding issues! He was patient with my needs and worked in a timely manner

Light The Candle Co
美國
使用應用程式 接近2年
BOLD 已回覆 2021年1月20日

Thank you for your review. Very happy that Simran was helpful and was able to solve your coding issues. Everything looks great!

2022年1月19日

The subscriptions widget on product pages looks very nice and the system works well. The only issue I have is that customers cannot pick shipping method themselves, but that's apparently a Shopify limitation.. The Bold customer service is really helpful, especially Nikhil did a good job with a fast fix of an issue!

naturebaby.dk
丹麥
使用應用程式 接近2年
BOLD 已回覆 2022年1月21日

Thank you for the kind review. We are just so happy that Nikhil was there to help. Thank you for choosing Bold!

2022年3月4日

Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).

Biomeology
美國
使用應用程式 接近2年
BOLD 已回覆 2022年3月7日

Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps!
Thanks again for choosing Bold!

2021年2月19日

Superb service and the subscription app is magic! I installed the app and had a few UX issues that needed to be resolved. I wasn't expecting it to be sorted over chat - thanks, Jericho! Well done bold, first-class service

BallBOX
英國
使用應用程式 接近2年
BOLD 已回覆 2021年2月22日

Thank you so much for your review. We are so happy that Jericho was there to sort out the issues you were having over chat, we are always happy to help! Thank you for choosing Bold!

2022年1月11日

Jericho was a great help. Got everything set up with our new theme. Bold works great! We've been using it for about 2 years now

Nearby Naturals
美國
使用應用程式 接近2年
BOLD 已回覆 2022年1月12日

Thank you for taking the time to leave a review! We will be sure to pass along your kind words to Jericho. Thanks so much for choosing Bold, we wish you every success!

2021年10月1日

I used this app for my subscription based business and so far Its great. Customer service is very helpful and goes beyond what's expected. Thank you Kelsey, appreciate your help.

ENBYNYC
美國
使用應用程式 接近2年
BOLD 已回覆 2021年10月4日

Thank you for the review. We are so happy that Kelsey and the team were there to provide you with the service you needed!

2021年9月26日

Awesome help from the suppor teamt that will go into your store and fix any issues. Pretty happy so far.

Black Gold Elixir
紐西蘭
使用應用程式 接近2年
BOLD 已回覆 2021年9月28日

Thank you for your kind review! We are so happy that you are liking the app and that we were able to help you. Thanks for choosing Bold.

編輯時間:2021年10月7日

I was originally recommended this app by Shopify Support, and honestly, it's been the best decision I've made. Their app works without hiccups, although I would advise checking everything before going live. I need to give a special mention to Gagandeep from their support staff, I have talked with her on repeated occasions mostly for small things, but when we needed to migrate our store to a more robust template. She expedited a support request to have the app manually installed on our new site. I would highly recommend this app if you plan on selling subscription products on your store, functionality, internal reports, and ease of order and subscription management is unparallel. Again I need to reiterate that thir support staff is amazing, Gagandeep has proved on repeated ocassions how much they care about their clients, and by extension mine as well. Today I had the oportunity to chat with Kelsey how went above and beyond for me and my problem, special kuddos to her as well as Gursharandeep from Tier 2 Support. Honestly you can't go wrong with Bold

Bowie's Bites
美國
使用應用程式 接近2年
BOLD 已回覆 2021年9月24日

Very happy to hear you gave us a try on Shopify's recommendation. Happy to hear that Gagandeep was helpful, kudos have been passed along. Thanks for choosing Bold.