評論 (450)

整體評分
4.3
各級評分數量
  • 71% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
編輯時間:2023年9月23日

Chintak did a great job of explaining how to solve my issue after migrating to the new subscription app. Unfortunately the shipping rates were all screwed up after the migration and I am still waiting for a resolution after over 2 weeks.

Buon Giorno Coffee
美國
使用應用程式 大約2個月
BOLD 已回覆 2023年9月19日

Thank you so much for your kind review! We are so glad to hear that Chintak was able to help you after your migration. We are so happy to have you and look forward to ...

編輯時間:2023年5月23日

Support staff is extremely good - reply back in timely manner and answer all questions. BUT the app itself Bold Subscriptions for Shopify Checkout app has a lot of limitations from very limited email notification triggers, no tagging for Subscription order at the order level which was there in bold V1:-(,
no notification if a payment failed to us the vendor.

Pure Life Science
加拿大
使用應用程式 大約1個月
BOLD 已回覆 2023年5月18日

Thanks for taking the time to write in. Bold is actively developing and releasing new features all the time and feedback such as yours is extremely valuable to us! We will be ...

2020年12月23日

They use to have "build a box" but I can't find that feature/functionality anymore. Is there a timeline to bring it back? is it coming back?

Melatta
美國
使用應用程式 19天
編輯時間:2021年1月12日

Note:
As far as I checked, Shopify Plus account requires to translate English text into local languages in a user account page and subscription management page of V2. We are thinking it is a critical problem and asked both Shopify and Bold support team to fix it. I installed the app and set it up to offer subscription option to our user, mainly Japanese. They have a good localization support page ...

東京ヴィーガン餃子
日本
使用應用程式 15天
BOLD 已回覆 2021年1月12日

Thank you so much for the feedback! Very happy to hear that you found our online chat time timely and helpful. Wishing you all the best with your subscription business!

2020年11月27日

When will the Japanese language support be available?
When will the Japanese language support be available?

submee
日本
使用應用程式 7天
編輯時間:2020年11月12日

Update: Oli reached out and was quite helpful and overall pretty responsive to everything I've said. Can't fault the customer service! The description above for the app still doesn't fully align with what it's capable of and the images likewise seem a bit misleading. It seems as though they really want you to get the app based on what it might be capable of in several months time rather than what ...

manifestocoffee
英國
使用應用程式 6天
BOLD 已回覆 2020年11月12日

Thank you so much for your valuable feedback. At launch Bold Subscriptions is offering basic subscription intervals and more customized options will be coming soon. Our team ...

2021年3月21日

We decided to try Bold Subscriptions because of the ease of installation and the nice documentation. Indeed, the setup was very quick and straightforward. Creating subscription groups was a true breeze. Unfortunately, their new version of Bold Subscriptions is only in english and is incompatible with translation apps (confirmed by Bold support). This makes the app unusable for a shop that is not ...

Café Céleste
加拿大
使用應用程式 5天
2021年5月22日

Maybe im dumb, but im looking for app that can create a automatic subscription ex. 10$ a month every month regardless of what product they buy? the subscription is not based on the product but more of a memebership that allows them to buy off the site, cant this app do it?

Mystra
丹麥
使用應用程式 2天
編輯時間:2020年11月16日

Great customer service but did not provide the exact subscription feature I was looking for and was unable to try it due to technical errors on their end!

Natural Chef
美國
使用應用程式 大約6小時
BOLD 已回覆 2020年11月19日

Thank you so much for the feedback. We are working rolling out new features and fixes, so if the app wasn't the right fit right now I really recommend coming back and testing ...