評價 (424)
調整搜尋範圍
-
根據評分
Bold is the heart of our business. So thankful for a subscription app that works so well with Shopify and our e commerce business
We love to hear this! We put our heart into Bold Subscriptions too! Thanks so much for your kind review. Words like your truly motivate to keep improving and building useful features for our merchants!
The app has been a great and easy-to-use tool to manage our subscriptions. It has saved us a lot of time and money by automating all the processase related to subscription management.
Your review makes our day! We are just thrilled to hear that you are finding Bold Subscriptions so easy to use. Thank you for choosing Bold!
I've updated my review based on a response from Laurel. She clarified the problem was resolved, however subscription renewals will process throughout the day on the first of the month. I appreciate the customer service and help in making sure I'm taken care of.
Thank you for the feedback, we truly are sorry for the experience you had with the app. Our team is looking into resolving this for you, indefinitely! We want to be sure that you are taken care of.
Very pleased with the customer support - issues we experienced around creating customer accounts following guest checkouts and address sync problems were dealt with professionally and quickly by Dan from the Bold Commerce team. Now we can use the app as intended (within the limitations set by Shopify for subscription apps..)
Thanks so much for writing in with your feedback. We are sorry to hear about the difficulty you’ve experienced with your customer’s account management. Our team has reached out to you to provide some guidance with the issues you are facing. We would love to help! Please keep an eye out for communication from our team.
Gagandeep & Ryan helped me through the Support process for install of the App - as I couldn't get the Auto Install or Manual Setup to work correctly. This was all fast & would say great customer service!
Thank you so much for your review. We are so happy that Gagandeep and Ryan were able to help with your installation, everything looks great! We are always happy to help anyway we can.
Great customer service! Had a technical issue on Bold and Chandan and the online chat team have been very helpful and helped us resolve the issue in no time. Thank you.
Thanks so much for your kind review! We are thrilled to hear that Chandan was able to help you so efficiently!
Krupa provided speedy and thorough customer service when I had an issue caused by some website changes I made! Very pleased with this interaction.
We are so glad to read of your wonderful support experience! Your review really makes our day. We will be sure to pass along your kind words to our specialist, Krupa. Thanks for choosing Bold!
Great app to use and we have been using for the past couple of years. Service is great and help is always on the other side, which is very important for us. Would recommend to any business, especially with the free introduction trial period for you to try.
Would be great if there was a service, where you can hire a BOLD expert to help companies increase their subscription numbers.
Thank you so much for your kind review - and your suggestion! Something to think about for sure!
Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.
Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!
Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com