Bold Subscriptions , 376 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enabling the addition of subscription functionality to their sites. It's praised for its user-friendly interface, reliability, and automation of subscription management processes. Particularly beneficial for businesses seeking to maximize recurring revenue, it offers efficient back-end management and responsive customer service. It's seen as a crucial tool for growth in online retail businesses.

April 3, 2021

What an outstanding app and even better customer service to back it up. Nir was just amazing and resolved the issue within seconds. Just amazing :)

Fabriques
United Kingdom
Over 1 year using the app
BOLD replied April 5, 2021

We are so happy that you like the app and of course we are just happy to provide you with the best customer service we can offer. Only the best for our merchants! Thank you for choosing Bold.

September 30, 2021

Bold is amazing! There really isn't any other game in town to be honest, and we've tried ALL of them. Their support is stellar as well. This is what you want if you're going to offer SUBs in any way.

dev-omaxhealth
United States
Over 1 year using the app
BOLD replied October 4, 2021

Thank you so much for the kind review! We are so happy that you are enjoying our apps. Thank you for choosing Bold!

Edited March 12, 2021

Nir was once again great help, fixing some design issues for me. We are using Bold now for a while because their design is the simplest and does not look super techy in my shop. Thanks a lot!

HausWine
Germany
Over 1 year using the app
BOLD replied March 3, 2021

Thank you for your review. So pleased that Nir was there to help you and quickly. Thank you for choosing Bold!

May 25, 2022

Customer service have been amazing whenever I need anything. The chat functionality to virtual meetings. You get what you pay for!

NoWa
United Kingdom
About 1 year using the app
January 29, 2022

Great Cstomer Service ,Always happy to Help
Just Changed My Theme i had a few problems but once again this was sorted by the Team.
Thanks
Mark

Croydon Reptiles
United Kingdom
About 1 year using the app
BOLD replied February 4, 2022

I am so glad we could help exactly when you needed it. That is what we are here for. Reviews like your make our day! Thank you for choosing Bold!

December 18, 2020

This app is only one of 2 available that has all the features for subscriptions. I had the app for several months, canceled it because I felt the cost with just one subscriber was not justified. Then I did a lot of research looking for an alternate app; there were none comparable so I came back. Customer service has were been so helpful with any issues I had the first time around, and even helped me to uninstall the code when I canceled. Now I'm back and there are helping me get started again,

Alchemists Beauty
United States
About 1 year using the app
BOLD replied December 22, 2020

Thank you so much for your feedback. Really interesting to hear about your experiences starting with subscriptions, changing you mind, then headed back. Please don't hesitate to let us know if there is anything we can do to help ease the transition back to Bold.

January 11, 2021

Customer service was excellent. Gagandeep helped us really fast with our automatic installation process.

Cuela
United States
About 1 year using the app
BOLD replied January 12, 2021

Thank you for your review. We are so pleased that Gagandeep was there to help you with your installation! If you ever need us we will be there to help.

April 11, 2021

Customer service is King. I believe the email temples should mimic Shopify's, but support worked with me until I was totally satisfied and followed up with me repeatedly. Very impresses. As far as the app, it works, hands down. I love it.

Wix Wax Candle Company
United States
About 1 year using the app
BOLD replied April 13, 2021

We are so happy that our support team delivered great support :) Thank you for the review and thank you for choosing Bold.

February 1, 2021

Such a great service and a great app. I need to translate in french and they show me how to customise.

Ma Boite Rouge
Canada
About 1 year using the app
BOLD replied February 2, 2021

Merci beaucoup pour la critique!

March 22, 2021

We migrated to Bold and Shopify from a different point of sale and self-managed subscriptions. In fact, we were the first migration to Bold V2, I believe. The Bold migration/development teams went above and beyond for us as we launched our Shopify storefront around an existing base of subscribers. There were definitely some functionality hiccups along the way, between Bold and Shopify, but some of that is to be expected with a brand new product. Overall, Bold has been incredibly communicative, helpful and eager to get their hands dirty with us. We'd recommend Bold, especially now that the migration process to V2 has been tested and flushed out, and we appreciate Bold's willingness to lead the way with Shopify on developing subscription management hosted in Shopify checkout, accounts, etc.

Rayne Clinical Nutrition
United States
About 1 year using the app
BOLD replied March 22, 2021

Thank you for your review. We are so excited that your migration has been completed and we thank you for all your patience during the migration process. We're so happy that our migration team was there to help along with the process. Thank you for the recommendation and for choosing Bold!