Bold Subscriptions

Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!

The app has some features that could be better but the support is great. I have worked with Gagandeep, Chelsea and Guarav and they have all been amazing!

Customer service live chat was great. got everything I needed. The only downside is I had to wait for each question to be answered. Possibly serving multiple people at once. Other than that Gagandeep was pleasant and knowlegeble!

I am brand new to Bold. I'm eager to get it up and running. I had some initial problems with set up but GUARAV stuck with it until it was resolved. Earlier, the onboarding team of Colin was very helpful too. He was with another person and I apologize I can not remember her name but I got the impression she may have been the supervisor) While I have not had a test run with sales yet, so far this has been a pleasant experience. I'll update as we being to make sales.

The app is well designed, but very limited in what it can do without paying for custom coding. However, customer service is AMAZING! I've worked with a few agents, but Gagandeep was the best. She helped me resolve an issue that took a bit of back and forth with the team, but she hung in there with me until my issue with subscription frequency display was resolved. I'm happy with the app so far in it's basic form, but would love to see an out-of-the-box capability of building your own box with customers without a ton of extra coding work.

Not quite as user friendly as it could be for non-discount subscriber products. (i.e. monthly subscription boxes, product of the month club, etc.)

Great apps, still have some bugs to fix but the support service is really great. Nirav and Laurel are quick for the answer and help me correct some of the small problems.

I am still in the process of setting up everything and so far it seems easy. Once I get everything up an running I will then determine the ease of this app.

Great tech support by Priyanka&team for setting up the app instantly.
The V2 has quite a few interesting features. Waiting for the migration plan from V1 to V2.

great tech support, although some of the features and functions that I need weren't able to achieve. But still, they find alternative solutions.