Reviews (424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.
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I had a great experience with Simranjit Singh. He was amazingly helpful and patient with me as I am not technical and had to work with my developer on the phone while doing the chat. He answered all of our questions, fixed our problem and even went beyond that to help with another small issue. I was very happy with Simran. He is a great representative to your company.
Thank you so much for your review. We are so happy that Simran was there to help you ! We are always there to help when you need us!
This applicati9on is very easy to use and customer service was fabulous assisting me with the initial setup. I was able to do the rest myself.
Thank you for the review. Glad you found the app user friendly, we are so happy that everything is working out!
Just wanted to give BIG kudos to Gaurav for helping me with customizing some sections in the app. He helped me out 3 different times and is very quick and knows how to get things done. Super 5 star service!!!
Thank you for the super 5 star rating! So happy to hear that Gaurav was there to help you and it looks amazing. Thank you for choosing Bold!
**Jericho** did an amazing job helping me! He got my widget working when I could not get working. Really great support
Thank you for your review! We are happy to hear that Jericho helped you get your app working. We are always there to support you when you need!
Excellent support from Nir! Best app for anyone doing subscriptions. Very easy to handle and simple set up.
Thank you for your review. We are so happy that Nir was there to help you and we are super excited to see your subscription launch!
We love this app as it makes it so easy and convenient for our loyal customers to have product delivered to their door monthly. It also alows us to give them a discount. We really appreciate Kelsey who has walked us through how to customize it very easily.
Thanks the review. Kudos have been passed along to Kelsey.
Bold has enabled my store to collect subscriptions, and manage them with ease. I was in need of help, and reached out to customer service. Nir assisted me with adding a customer portal to my store - I am very thankful! Great work Nir and I will surely be re-subscribing to Bold for a long time.
Thank you for your kind review. We are so happy that Nir was there to help you. Thank you for choosing Bold!
Great customer service. They help me set up the store front and work Sunday to answer my questions. I am just at trial not even paying the full month yet. You know you can trust partners like this. I know Laurel would say this is part of her job. But I also know not every company nor everyone would do that. Thank you
This makes us happy to help! We are so glad that Laurel was there to help you set up and answer all the questions you had. Whenever you need us we will be there to support, thanks for choosing Bold!
Kelsey is the bomb! Thanks for your help!!! I ran into an issue and Kelsey was kind enough to assist me and walk me through how to solve it.
Appreciate the kind words. Kudos have been passed along to Kelsey.
Great app and better customer service. Kelsey was a huge help and provided a detailed and clear explanation for how to solve our issue.
Thanks!
We are so happy to hear you are enjoying our app and our customer service. We will be sure to pass along your kind words to Kelsey as well. We are always happy to help! Thanks for choosing Bold!