The app was easy to install and ready to launch in no time. Had a couple of calls with Bold product team to walk me through how it worked, what we needed and how they could help. Customer service through the live chat is always super fast and helpful.
Thank you so much for your review! We are happy to hear our Merchant Success Specialists were able to help you so quickly and effectively. That is what we strive for! Looking forward to watching your subscriptions grow. Thanks for choosing Bold!
We've been using Bold for a while, noth v1 and v2, some setups have changed location, which is a bit confusing at the beginning ,but it's not hard to figure out. Customer service (Vineet) is very helpful, and saved us a lot of time.
We are so glad to hear that Vineet was able to help you out! Thank you for leaving your feedback, and thanks for choosing Bold!
App does exactly what we need, a few tweaks needed here and there but support have been very helpful
Customer support has been awesome - Kelsey was very helpful. The app works well for what we're doing :)
Fantastic app for selling our freshly roasted coffee by subscription. The v2 app's integration with Shopify Payments makes things so much easier for my business. This app will only get better as features (like prepaid subscriptions) get migrated over from the v1 app. Technical support from Nir has been faultless - I wish everyone could offer support as well as Nir has.
HEARTFELT curated by DARCY LEE
I would love it if I could offer Subscription gifts I think your support is great! Nonso was amazing
Doc of Detox
So far it's exactly what we needed here at the Doc of Detox. I'd give it 5 stars, but unfortunately it's missing a retroactive percentage discount. The good thing though, is that after getting great customer service from Kelsey, I felt comfortable that this is an issue that hopefully gets attention from the tech-people. I'm excited to grow WITH Bold!
I use this app for my subscription bundle business. It's so nice to have the recurring payments. I also love that you can Live Chat anytime from the app with customer support without having to answer tons of questions answered by bots. Kelsey helped me create a discount for my subscriptions today and provided through answers to my questions with friendly customer support. So nice to have competent customer support from real people!
Bizi: Vitamin Honey
Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!
The app has some features that could be better but the support is great. I have worked with Gagandeep, Chelsea and Guarav and they have all been amazing!
Appreciate the review! Kudos have been passed on to Gagandeep, Challi, and Gaurav.