The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Grand Dog Essentials
Kelsey & Gaurav were very helpful and provided insight into why my customer had a duplicate order. Kelsey had a bright attitude and when they didn't know something, they were willing to figure it out so the issue was resolved. Thanks so much!
Thank you for the review. We are so happy that Kelsey and Guarav were both there to help you resolve your issues. Thank you for choosing Bold!
Kelsey provided great customer service and support and fixed the issue that I was struggling with. Thank you!
Thank you for the review. We are so happy that Kelsey provided you with the support you needed to fix the issues you were experiencing. Thank you for choosing Bold!
Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks
Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!
I've just finished the setup with the wonderful assistance from Gagandeep! I am looking forward to working with Bold! Thanks for your help! :)
Thank you for leaving a kind review. So pleased that Gagandeep was there to assist you. Looking forward to working with you some more, thank you for choosing Bold!
Amazingly Fast & helpful Tech support (Gagandeep, you're the true MVP!) The Youtube tutorials are also key in installing & so forth
Update: Jericho was amazing too, Much Thanks
Thank you for the review, we really appreciate it. We are so happy that Gagandeep was there to support you and that the YouTube tutorials were helpful. Thanks for choosing Bold!
Got such great assistance from Mayank from Bold subscription. Great direction and suggestions for a way forward with my online store. Thank you very much.
Thank you for the review! We are happy that Mayank was able to help you. We look forward to seeing the growth of your online store!
Archer and Olive
Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.
Appreciate the review! Kudos have been passed along to Nir. Thanks for choosing Bold.
Ugly Cup Coffee
Guarav is the bomb! The only times I've needed to reach out to Bold support they've known exactly what's wrong and how to fix it. Each and every time it's been my own user error, which are issues I can fix on my own lol! Coming from a fellow tech support agent, well done @bold's support!
Appreciate the review! Always happy to hear that our Merchant Success Team is able to help. Thanks for choosing Bold.
Whitestone Cheese Co.
Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.
Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.
I TOTALLY RECOMMEND BOLD. This app is very helpful when needing subscription/recurring based functions for your products. Bold is an excellent company and i recommend using any Bold App available, not just subscriptions. If you have questions, use their chat feature. someone is with you within 5 minutes and they are super helpful. I worked with Mayank several times and he was able to answer all my questions and make minor changes for me to improve my customers experience.
Appreciate the passionate review. Kudos have been passed along to Mayank. Thanks for choosing Bold.