Bold Subscriptions , 376 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enabling the addition of subscription functionality to their sites. It's praised for its user-friendly interface, reliability, and automation of subscription management processes. Particularly beneficial for businesses seeking to maximize recurring revenue, it offers efficient back-end management and responsive customer service. It's seen as a crucial tool for growth in online retail businesses.

April 10, 2023

Really helpful support. When my Shopify theme was updated, there was a missed step. I needed help updating my code and subscription verbiage, and figured I could reach out to Bold for help, and Chintak was super responsive and did so right away. Thanks!

Bonito Coffee Roaster
United States
6 months using the app
BOLD replied April 14, 2023

Thank you for your lovely review. We are so happy to hear that Chintak was able to help you out, that's exactly what we are here for! Thanks for choosing Bold!

May 6, 2022

We needed help integrating Bold Subscriptions into our AJAX cart. The support team's help and communication was excellent and they performed the integration quickly.

North Spore
United States
6 months using the app
June 2, 2021

i really love these guy! they have the best customer support team ive ever reached out to. theyre always ready to help with any customizations or instructions. thanks guys!

The Anime Chest
United States
6 months using the app
BOLD replied June 3, 2021

Thank you so much for the kind review! It's always a pleasure that we can assist you, we are always happy and ready to help. Thank you for choosing Bold!!

Edited November 8, 2021

Great functionality! Definitely a game-changer. Support is always helpful and quick to respond. If you need to have recurring payments in your products, this is the app for you. Chintak was amazing in support!

The Colombian Coffee Bar & Roastery
Canada
6 months using the app
BOLD replied June 8, 2021

Appreciate the kind words! Thanks for choosing Bold.

February 12, 2021

Great customer service. The person I spoke to, Sid, was incredibly helpful in customizing the widget to meet my needs. Really appreciate it.

ROAM Homegrown
United States
6 months using the app
BOLD replied February 12, 2021

Thank you for your review. We are thrilled that Sid was able to help you, thank you for choosing Bold!

September 22, 2021

As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.

Marigold Coffee
United States
6 months using the app
BOLD replied September 24, 2021

Thanks for the review! Happy to hear Jericho was able to help you find a solution. Reach out any time, we're always happy to help.

February 2, 2021

Great support that replies quickly. Product seems to be well built and serves its purpose. Customizable and reliable.

Hide™
United States
6 months using the app
BOLD replied February 2, 2021

Thank you for your review! We are so pleased that we were able to assist you quickly. Thank you for choosing Bold!

July 7, 2022

App is great! I'm leaving a review because customer service is the best here. They take care of you even if you are cancelling (not utilizing the features right now but will in the future). Also, Bold is the only solid app I have found for recurring subscriptions. It's complicated to create recurring orders and they handle everything for you and make it simple.

Peak Performance Nutraceutics
United States
6 months using the app
May 13, 2021

I worked with Simran who answered all my questions and resolved all my issues. A really great experience!

PawPlex Labs
United States
5 months using the app
BOLD replied May 14, 2021

Appreciate the review. We'll make sure to pass the positive feedback along to Simran. Thanks again for choosing Bold.

April 1, 2021

A big shout out to Gaurav, app specialist for amazing customer service experience. I was just about to start using the app and I had issues with the app as it was not working as it was supposed to be despite of doing everything I was supposed to do. Gaurav took his time to understand the situation, patiently explained what was the issue and resolved the issue promptly. Not only that, he was very proactive to suggest further improvements and made changes on my behalf. It was very seamless process and he was incredibly helpful!! Now, I highly recommend this app as I know I will get hands on support immediately when there is an issue.

The Truly
Canada
5 months using the app
BOLD replied April 5, 2021

Super happy that Gaurav provided you with amazing customer service! We love seeing our merchants happy and we will go above and beyond to make that happen. Thank you kindly for your recommendation!