Bold Subscriptions , 282 reviews

Overall rating
4
Counts per rating level
  • 69% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
November 8, 2021

Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended

BW Blacksmith
United States
Time spent using app: 5 months
BOLD replied November 9, 2021

We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!

Edited November 8, 2021

Very good and fast customer service! @Gagandeep #1! I had a custom install done in no time. I am glad i choose Bold for my subscription project.

Squish Candies Canada
Canada
Time spent using app: 12 months
BOLD replied November 9, 2021

Thank you for the kind review. So glad Gagandeep was there to assist. Thank you for choosing Bold for your subscriptions!

November 4, 2021

Customer support is great! They have helped me with any problems I have faced. Thanks Chintak for making this a easy process.

Moms + Babes Box
United States
Time spent using app: 10 days
BOLD replied November 9, 2021

Thank you for your review. We are so glad that we were able to help you !

October 29, 2021

Bold Subscription service has always been top notch for us. We have ZERO know-how when it comes to this stuff, and each time we have a mini-crisis, they're always there to help. Today, my customers couldn't view their My Subscriptions page. I popped onto live chat and both Nir and Guarav looked into the issue, asked relevant questions and got us up and running again in no more than 15 minutes. Amazing. I can say with certainty that Bold apps have some of the best service of all of my app plugins with Shopify. Plus, it runs smoothly, so that's a big plus! Thanks Nir and Guarav for making this is a much less stressful experience.

Bag of Bones Barkery
United States
Time spent using app: 12 months
BOLD replied November 3, 2021

Thank you for your kind review. It makes us happy that Nir was able to help you with your mini-crisis. We are always here to help no matter how big or small the crisis is. Thank you for choosing Bold!

October 22, 2021

Sehr happy mit der App, genau das, was wir gesucht haben. Also, excellent, friendly and quick support by Kelsey. Thank you :)

COFY
Germany
Time spent using app: 3 months
BOLD replied October 25, 2021

Thank you for your review. We are so happy that Kelsey was there to support you. Thanks for choosing Bold!

October 19, 2021

This applicati9on is very easy to use and customer service was fabulous assisting me with the initial setup. I was able to do the rest myself.

LisaDove
United States
Time spent using app: 5 months
BOLD replied October 20, 2021

Thank you for the review. Glad you found the app user friendly, we are so happy that everything is working out!

October 18, 2021

We've been with Bold Subscriptions through to this latest version 2.0. The first admittingly had some flaws, but we were able to work through them with their tech support and things ran pretty smoothly. This latest version has been great so far. The customer service has been excellent this time around ~ thanks, Kelsey ~ you ROCK! Bold is growing with us and we really appreciate the seamlessness of using Shopify and Bold together.

Natural Intentions Shop
United States
Time spent using app: 11 months
BOLD replied October 20, 2021

Thank you for leaving us a review. We are so happy that Kelsey was there to help you with any issues you were having and that everything went smoothly! You Rock!

October 15, 2021

I installed Bold Subscription service and hit a wee snag right near the end. Thanks to Nir at Bold for getting it all to work in a very short time as we communicated via chat. I am very grateful and looking forward to putting the app to use for our customers! Thanks, Nir! Leigh :-)

The Soap Company of Nova Scotia Ltd.
Canada
Time spent using app: 7 days
BOLD replied October 20, 2021

Thank you leaving us a review. We are so pleased that Nir was there to help you along and in a short time resolve your issue. We are so grateful that you chose Bold!

October 15, 2021

Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.

Nefertem
United States
Time spent using app: 10 months
BOLD replied October 20, 2021

Thanks for the review. We are are so happy you love the app!

October 13, 2021

Awesome product and customer service, they are fast and reliable awesome that we have companies like them. that take care of the customers!

Natural Heaven Pasta
United States
Time spent using app: About 1 month
BOLD replied October 20, 2021

Thank you kindly for the review. We are so happy that you were taken care of and that we were able to help. Thanks for choosing Bold.