Bold Subscriptions , 287 reviews

Overall rating
4.1
Counts per rating level
  • 69% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
September 30, 2021

Bold is amazing! There really isn't any other game in town to be honest, and we've tried ALL of them. Their support is stellar as well. This is what you want if you're going to offer SUBs in any way.

dev-omaxhealth
United States
Time spent using app: Over 1 year
BOLD replied October 4, 2021

Thank you so much for the kind review! We are so happy that you are enjoying our apps. Thank you for choosing Bold!

September 27, 2021

Good app. Customer service is superb. Gursharandeep went above and beyond helping us. Our only gripe was that it does slow the loading speed somewhat, but that's inevitable with almost any app.

Den's Hot Dogs
United States
Time spent using app: 30 days
BOLD replied September 28, 2021

Thank you for your review. We are happy that the support team was there to help and especially Gursharandeep! We are always working on app improvements and really appreciate the feedback.

September 27, 2021

The app works as should.
Spoke with Nir staff helped me get the issue resolved quickly and put a lot of heart into getting the query resolved!

Archie & Izzy
Ireland
Time spent using app: Almost 2 years
BOLD replied September 28, 2021

Thank you for your review. We are so happy that Nir was there to help you resolve any issues you were having. Thank you for choosing Bold!

September 26, 2021

Awesome help from the suppor teamt that will go into your store and fix any issues. Pretty happy so far.

Black Gold Elixir
New Zealand
Time spent using app: Almost 2 years
BOLD replied September 28, 2021

Thank you for your kind review! We are so happy that you are liking the app and that we were able to help you. Thanks for choosing Bold.

September 23, 2021

The app works great and customer support (especially Kelsey) did a great job helping me when I needed it. 10/10 would recommend! :)

Greenies
United States
Time spent using app: Over 1 year
BOLD replied September 24, 2021

Thanks for the review! Kudos have been passed forward to Kelsey.

Edited September 22, 2021

Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com

One Happy Coffee
United States
Time spent using app: About 2 hours
September 22, 2021

As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.

Marigold Coffee
United States
Time spent using app: 6 months
BOLD replied September 24, 2021

Thanks for the review! Happy to hear Jericho was able to help you find a solution. Reach out any time, we're always happy to help.

Edited October 7, 2021

I was originally recommended this app by Shopify Support, and honestly, it's been the best decision I've made. Their app works without hiccups, although I would advise checking everything before going live. I need to give a special mention to Gagandeep from their support staff, I have talked with her on repeated occasions mostly for small things, but when we needed to migrate our store to a more robust template. She expedited a support request to have the app manually installed on our new site. I would highly recommend this app if you plan on selling subscription products on your store, functionality, internal reports, and ease of order and subscription management is unparallel. Again I need to reiterate that thir support staff is amazing, Gagandeep has proved on repeated ocassions how much they care about their clients, and by extension mine as well. Today I had the oportunity to chat with Kelsey how went above and beyond for me and my problem, special kuddos to her as well as Gursharandeep from Tier 2 Support. Honestly you can't go wrong with Bold

Bowie's Bites
United States
Time spent using app: Almost 2 years
BOLD replied September 24, 2021

Very happy to hear you gave us a try on Shopify's recommendation. Happy to hear that Gagandeep was helpful, kudos have been passed along. Thanks for choosing Bold.

September 21, 2021

Kelsey from the customer service chat was so helpful and answered my questions, sending me onto next steps for a solution. Thank you Kelsey!

My Senior
Canada
Time spent using app: 7 days
BOLD replied September 22, 2021

Appreciate the kind words. Praise has been passed along to Kelsey. Thanks for choosing Bold.

September 21, 2021

So far I am very impressed with the plugin and the support that is offered is great at helping along the way with any functionality bugs.
Both Nirav and Guri have been very helpful and quick to react to my support tickets and getting the issues dealt with quickly.

Bridge Coffee Roasters Ltd
United Kingdom
Time spent using app: 3 months
BOLD replied September 22, 2021

Thanks for the review. Kudos have been passed to Nirav, and Guri.