Bold Subscriptions , 291 reviews
Guarav is the bomb! The only times I've needed to reach out to Bold support they've known exactly what's wrong and how to fix it. Each and every time it's been my own user error, which are issues I can fix on my own lol! Coming from a fellow tech support agent, well done @bold's support!
Appreciate the review! Always happy to hear that our Merchant Success Team is able to help. Thanks for choosing Bold.
Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.
Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.
I TOTALLY RECOMMEND BOLD. This app is very helpful when needing subscription/recurring based functions for your products. Bold is an excellent company and i recommend using any Bold App available, not just subscriptions. If you have questions, use their chat feature. someone is with you within 5 minutes and they are super helpful. I worked with Mayank several times and he was able to answer all my questions and make minor changes for me to improve my customers experience.
Appreciate the passionate review. Kudos have been passed along to Mayank. Thanks for choosing Bold.
Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!
Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.
Fantastic plugin for my subscription services. Their support is really good, Mayank helped me with lots of stuff and was very friendly. If I could rate Mayank I would give him 6/5 stars.
Thank you for the review! we are so thrilled that Mayank exceeded your expectations. Thank you for choosing Bold.
Mayank was the representative that helped me. He was very knowledgeable and answered all of my questions thoroughly. I'm happy! I enjoy using the app.
We are so happy that you are enjoying the app! Thank you for the kind review.
Still learning the app but your support (i.e., Gaurav) was awesome. I'd hire that tech support for my own customers!
Thank you for your kind review. We are so happy that Gaurav was there to help, we'll be sure to pass along the kind message. Thank you for choosing Bold!
Great App. Very nice and quick customer support. Thank you, Nir for helping us out. He changed the design of our widget in no time!
We are so pleased Nir was there to help you. Thank you for your review!
Bold has enabled my store to collect subscriptions, and manage them with ease. I was in need of help, and reached out to customer service. Nir assisted me with adding a customer portal to my store - I am very thankful! Great work Nir and I will surely be re-subscribing to Bold for a long time.
Thank you for your kind review. We are so happy that Nir was there to help you. Thank you for choosing Bold!
Great customer service by Nir today! We had a bug in the app but he fixed it within minutes of opening up the live chat.
Thanks for the review. Happy to hear that Nir was able to find a solution for you quickly.