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The support from the customer service and technical team has been fantastic, assisting us promptly and accurately in resolving any issues we encountered, and even assisting with modifications at the code level.
It's very comforting to communicate with customer service and solve problems!
Dear Hong Kong SAR,
We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track ❤️😊
Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you!
Liam
BON team
I just added this widget to the store. It's easy to set and they provide very quick and professional help, super friendly too! Just start a realtime conversation and they will solve your problems right away. Definitely recommend if you need widget with the same function. :)
Good day to you OPPOSHE,
Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution ^^
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Anna was super helpful and friendly <3 5 stars! Love the ease of use to set up and manage too. Would totally recommend
We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. 🥰👏
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
This is a simple and convenient app, and their customer service is also very friendly to help me solve the problem
Hi openroad4wd.com,
Thanks so much for having time and sharing your experience with us in that wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service.
For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.
All the best,
Mia
BON Team.
I have tried several apps for reward programs and BON Loyalty has been very easy to set up. The translation function (german onlineshop) is easy to handle and customizable. The widget looks good and the support is great. Normally they don't have support on weekends, but I even got answered my questions on a Saturday (thank you Daisy!). It's still a very new app and I'm excited for future features coming out.
... and it's still for free! :-)
Hi Flizzer.ch Dev,
Thank you for such kind and warm words for us! We are so happy to learn that you like the translation function (German online shop), the widget looks, and our support as well ❤️
If you need help, we're right here via chat and email at help@bonloyalty.com. Thank you so much!
Cheers,
Mia
BON Team
L'application est pratique et permet de faire plusieurs choses différentes.
Le support est réactif et à l'écoute.
Nous ne l'avons pas encore testé en prod afin de savoir si la conversion fonctionne vraiment.
Merci beaucoup pour vos excellents commentaires sur notre application et notre assistance ! Nous ne pourrions être plus heureux de pouvoir vous aider rapidement. Grâce à votre précieux soutien, nous sommes encouragés à travailler plus dur pour améliorer BON.
Si vous avez besoin de notre soutien, nous serons toujours prêts à vous donner un coup de main via notre chat en direct ou help@bonloyalty.com !
Cordialement,
Liam
L'équipe BON.
I used this app. It's really cool and easy to use and understand. They have a sweet support @CARA who is nice and more helpful.
Hi Onntyx
Your feedback truly lights up our day 😊. Thank you a lot, we're so glad that you find our app convenient for you to use! Your feedback will motivate us to work harder in the future.
If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
It is a great App with a nice customer team, especially Emily, who was quick to respond and very friendly. Keep going!
Good day to you WALAVAPE,
We are so glad that you are happy with BON and our support team❤️ Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to try our best to improve our app to become better🥰
May you have any further requests, just chat with us or email us at help@bonloyalty.
Best regards,
Mia
BON Team.
Absolutely amazing app to use. Super easy, fun and simple for first timers like me. I was able to set it up and customize it to my liking. And the customer service is insanely amazing, above and beyond to say the least. Cady helped me on several things and helped me achieve them with ease. 100% recommend !!
Hello,
Thank you so much for your awesome feedback! Cady could not be any happier that we could assist you promptly. Thanks to your precious feedback, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Liam
BON Team.
had a couple hiccups I couldn't get settled myself. These issues among a TON of great advice & super friendly & very timely service, Emile & Annie got us down the right path!!!!!
Dear Coven Charleston,
Thank you so much for choosing our app and leaving such an awesome review! You’ve left a smile on the faces of our whole team with your lovely words (Especially Emile & Annie)
Your store is so amazing with various unique products and we're proud to be a small part of it. We'll totally work harder on improving BON Loyalty to provide better services to you.
If you have any questions for us, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team.