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Great App, easy to use and great customer service, Especially from the lovely Anna !
Thanks alot for sorting those teething issues !
Greetings Dime City Sports Cards,
Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Warmest regards,
Mia
BON Team
Estremamente dettagliato e utile, staff cordiale e veloce, consigliata, 5/5 bella e facile da utilizzare, promossa a pieno!
Ciao Neoda,
Grazie per la tua ottima recensione. In BON, lavoriamo sodo per offrire un servizio di alta qualità a ogni ospite ^^
Siamo sempre felici di rispondere in caso di domande, lasciaci un messaggio o inviaci un'e-mail a help@bonloyalty.com.
Divertiti a esplorare la nostra app,
Mia
Squadra BON
I just downloaded the app this evening. Emile & Tracy were a tremendous help to me in getting adjusted. Their patience, kindness and attention to detail certainly could be adopted by some of the other companies out there:) Thanks, again, for everything as we look forward to utilizing this app!!
Hi The Fragrant Notes Company,
Thank you so much for taking the time to write us such an amazing review!
Emile and Tracy were overjoyed reading your review. Our team really wants to make sure you have a wonderful experience with our app. We truly believe that BON will help you grow your business and we will try our best to make it happen.
In case you need any further assistance, please contact us via live chat or email at help@bonloyalty.com. Have a great day!
Best regards,
Mia
BON Team.
Excellent App and Support team 10/10. Support team was very friendly, patient and helpful specially Emile. The best customer service i have experienced. Responses to all my queries were turned around very fast. Thanks a lot BON Loyalty and Emile.
Good day to you E&L Retail Shop,
Our whole team and Emile are sooo grateful that you found the time to leave us such a touching review! 🥰 Your words are especially important for us since efficient support is our priority. And the fact that you, a member of our dearest merchants, value it is so heart-warming. Clients like you inspire us to become better every day! We wish your business the prosperity it deserves. And from our side, we will do our best for that!
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you.
All the best,
Mia
BON Team.
Excellent app, great customer service at most have in your Shopify Store!
It makes so easy to reward customers with BON Loyalty Rewards & Referral
A+++++
Dear Border3d Limited Liability Company,
Our support team is beyond excited to hear that they could impress you with our timely service! Thank you so much for your kind words. We're really happy that you're having a great experience with BON ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I'm a baby at shopify and e-commerce. I have other apps that I literally need a "walk-through " call to navigate. WhileI appreciate that, I much rather go into an app and be able to figure it out. This app offers that. Being fair, this is my 1st rewards app but I was impressed at the options you can offer your customers to earn points. Joining, birthday, purchases, even following your insta, fb and tiktok,etc. You can choose the amount of points you want to give, adjust points for certain situations, such as rectifying a complaint. I don't know what I was expecting but I'm impressed, ESPECIALLY because it's free. 9/10 ONLY because I wish there were stock images to drop and drag when creating emails, but that's literally me just being lazy.
Greetings 5SensesCandleCo 🕯 🕯
Thank you for taking the time to write us such a detailed review. It's our pleasure to be your first loyalty program and I'm glad that you're satisfied. Special thanks to your suggestions on stock image and display method of the widget. We hope for an everlasting partnership on this journey and we'll work harder to improve BON to meet your needs.
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
Just started using this app and am very impressed with the responses I get from their staff, especially Sunny. She was patient and took time to look into my queries. She helped me out a lot when I was experiencing some problem. Can't believe that such an awesome app is free! Thank you!
Dear Souper Fond,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Sunny is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our assistance, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
This app is great. You can remove their branding, customize it to your liking. Their support is awesome. Tracy helped me today 1/27/22 and it was all smooth sailing from there.
Hi The Cult Glitter Co.,
We take pride in providing fully widget customizable options for our customers, so our team appreciates that you've noticed. Thank you a lot! Million thanks from Tracy too🥰
Whenever you need us, we are always here to help you via chat and email at help@bonloyalty.com. I hope you have an amazing day ahead!
All the best,
Mia
BON Team.
We just started to use this app. Everything seems fine and the chat team are really helpful, for me Cara helped. This is our first time to use loyalty app.... but we were able to set it up quite customized for our website style. At this point we are happy with it.
Dear Green Elephant Soap,
It is not only Cara but our whole BON team, that works hard on delivering good service - we took pride in your warm words addressed to us! This is what we call BONding - where every BON member is along with our dearest merchants who choose us!
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
This is a very good application. When I encountered a problem, the customer service also responded to me patiently and promptly, and taught me how to solve my problem.
Sending hugs to you xdleand team,
Thanks a ton for sharing with us this wonderful feedback. Our whole support team is grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team