BON: Loyalty Rewards Referrals , 1.441 anmeldelser
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Very useful application! Maxxie has helped me a lot, kind and expert support! Highly recommended!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great support! We had a few custom integrations needed and Maxxie was super helpful and responsive. Thanks again!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This app is silly - it has no ability to filter sales channels (why accrue points for amazon shoppers when amazon disallows marketing to their customer) and they don't stand behind their promises. Last year they PROMISED me that amazon customers would not affect my account's order limit and that they were working on a filter. Apparently my customers are not accruing points and this company seems not to care. I say look for another app - I am!
Dear William Glen shop,
I sincerely hope we can address any misunderstandings and find a resolution.
At BON, we hold our commitments in high regard; they are the cornerstone of our values. Please be assured that the custom work we've undertaken for you, provided at no cost, has been executed with utmost care and precision. We sincerely regret any inadvertent misunderstanding that may have led to your disappointment. To be more specific: In August 2023, we made the adjustment per your request to exempt orders placed using email domains such as @marketplace, @wanelo, @members.ebay, @walmart, etc., from being counted towards the "order limit." However, as you may be aware, email addresses often change and evolve continuously, with variations like .net, .123, and so forth, emerging. Therefore, it's highly likely that there have been additional orders from these new domains over time.
We processed all the new requests from you and look forward to receiving your feedback soon. 🙏
With all due respect and warmth,
Easy to use, and the customer service is exceptional. I worked with Anna today and she was delightful. So kind and helpful.
I have only used this app for a little while and already impressed by the features. Customer service was awesome! Mia was super nice and solved my issue very quickly.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Amazing app with outstanding support. Very responsive and good help. Also the app has a lot of features what we need in order to create a good loyalty program.
Hello,
Thank you for your review. We will share this with the app team to let them know how we are doing
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Great app with a lot of flexibility when it comes to customization and multilingual support. Maxxie, Chelsea, Cady, Anna and Cara have all been extremely supportive and helpful in explaining the features along the way of our implementation that will soon go live and interfacing with the developers to fix a couple of things that were needed for the app to work seamlessly on our theme. So far so good for the app and the support team. Well done!
Hi AlemaProShop,
Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Our store is now testing serval loyalty rewards app on Shopify, to fulfil most of our needs. And support from Emile is literally in lightning speed, and they got plenty of documentation hand by hand to teach you how to use the function.
Only thing is our shop relied on POS much (our offline store), but the flexibility for most of the loyalty apps could not offer much redeem discount rules on POS. Hope that Shopify could have a updates on it, and let BON could create more features for us to enhance customers happiness in store!
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Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
I just finished installing and setting up BON on the free plan on my store. It was very intuitive to set up and the few questions I did have were promptly answered by Anna via the online chat. It was only a matter of minutes before I had everything I wanted customized and activated in the store.
As someone completely new to eCommerce and Shopify with a new small business, I knew I needed a referral program that was easy, affordable, and effective. From everything I've seen so far Bon is all of those things!
While the free plan has all the essentials I need for start up, some of the extras that come with the paid plan where enticing. I'm pretty sure I'll be back for those after things pick up.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
Very helpful and quick support. Great app so far and affordable