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The customer service was amazing. Emile was the rep that helped me out. She was very friendly and made things so easy for me. I really recommend all this service as it is a wonderful one. Again, thank you Emile for the great conversation and your kindness.
Dear My Simply Everything,
Thank you from the core of our hearts for investing your time and sharing this wonderful feedback 🥰 We're glad that you're having a good time with our app and I'll make sure to relay your message to Emile! This review will be a huge motivation for her to dedicate her best to giving our beloved merchants the most comfortable experience while using BON.
If you need Emile and our team's assistance, we're always willing to help via live chat and email at help@bonloyalty.com.
All the best,
Mia
BON Team
Daisy was super helpful in helping me set up! This app has so much functionality, it's exactly what I wanted to offer for my loyal customers! 100% recommend BON Loyalty!
Dear Alfie Alexander Designs
Thank you so much for your review! 😊 We are all so happy that our app and support team, especially Daisy, could make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
App deliziosa e gradevole. Molto facile da utilizzare e soprattutto un supporto clienti favoloso. Per qualsiasi necessità sono disponibili e gentili. Ottimo.
Buongiorno a te Dressing Home,
È così bello averti con noi e non possiamo essere più felici di averti soddisfatto con la nostra app e i nostri servizi! Con la tua fiducia e il tuo supporto, lavoreremo sicuramente di più per migliorare la nostra app in futuro.
Se hai bisogno del nostro supporto, non esitare a inviarci un messaggio tramite chat dal vivo o e-mail a help@bonloyalty.com.
Distinti saluti,
Mia
BON Team
I received excellent support for several questions. The app seems to be pretty customizable and do what I was looking for in regards to offering a referral program.
Dear Très Chic Party Boutique,
Thank you so much for taking the time and leaving us such wonderful feedback😊 Fully-customizable options are always one of our focuses when developing the app, and we're so glad to know that it's the reason why you like BON. We'll try harder to make BON exactly what you need for your business.
May you have any other questions, please reach out to us via live chat or email at help@bonloyalty.com. We're always happy to help!
Cheers,
Mia
BON Team
i used it to setup a loyalty program for my store and it was quite straight forward and useful, Emily was also very helpful throughout the setup process
Sending hugs to you guys, BeautyMeHair™ team!
We are so grateful that you found the time to leave us such a touching review 🥰 Your words are especially important for us since the combination of effectiveness and design flexibility is our priority. Clients like you inspire us to become better every day.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Anna! is Really great. Excellent support Team Really Amazing Service provided by team. App Works Really Super Fast
Good day to you Fattycraft team,
Thanks a ton for writing us this lovely review 😍 Our team, and Anna, are always there for you in case you need any assistance. For you to describe us as incredibly helpful and quick - is the best compliment!
May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.
The app has been really intuitive to set up, and has done exactly as we had hoped with a new customer loyalty program. Plus, the tech support from Daisy and Emile was amazing. Any questions had were sorted out right away.
Dear Capra Running Co. 🥰
Emile, Daisy, and our team truly appreciate that we can accompany such a kind-hearted customer like you. It’s so pleasing to see how happy you are about the customer service you’ve experienced. Thank you so much for the positive feedback. Much appreciated!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Totally out of my expectation, whereas I can customise all the language, color and design on my side. Also I love the real CS which is not a bot and really promptly and proactively checking if the app applied to my website well. I love the logic which I can set for the points earning especially to encourage clients to interact with my Social Media platform!
Dear Bunny Alpaca Store,
Thank you so much for your kind words! Our team are so happy that our app and support team could exceed your expectation. Multiple languages and widget customization are also the two features we're focusing on. We're glad to hear that it could make you satisfied. Your amazing feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.
If you have any questions for us, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team.
seems to be working fine at the moment, so far so good. Enjoying the app, bla bla bla bla, okkkkkkkkkkk
Hi MatsallehDesign,
We're glad that you're having a good time with our app and I'll make sure to relay your message to our production team!
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Customer support is excellent, especially Tracy and Daisy helped me a lot in setting up the program and dealing with my queries. Excited to use the app on my website!
Hello Kef
We’re so happy to hear you had a great experience with BON Support Team, especially Tracy and Daisy. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Liam
BON team