BON: Loyalty Program & Rewards
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I like to compliment Hazel for being a fabulous person who has helped me resolved my App issues. She is very helpful and customer oriented person. She is one to go to if you need to sort things out, she knows her stuff.
Hello Therasential,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Excellent costumer service.
It is a great app for costumer rewards!!
Hello Frames of Butter,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very attentive support. They have modified with code a text that I did not want.
Hello BIG®,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I highly recommend this loyalty program to everyone. It's easy to customize, very clear, and user-friendly. Plus, they have an incredibly kind and helpful support team. Cara, in particular, was amazing—thank you so much!
Hello ETERIA,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Quick, responsive, flexible. We got all the support and more to set up and use the app. Thank You Sophie!
Hello KIDDY IN THE CITY,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel.
Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.
Hello HERBAN BODY CARE,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
HAZEL IS AN ABSOLUTE 10! BIG THUMBS UP FOR THE GREAT SUPPORT!!!
AFTER THAT JEAN CAME AROUND AND IS A BIG THUMBS UP AS WELL!!! THIS IS HOW SUPPORT SHOULD WORK ALL THE TIME!
THANKS AND KEEP IT UP!!!
Hello Diverzo Mode & Lifestyle,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I love the app! It is so easy to use and set up with your branding. The best part about it all is the level of customer service. Cara and her team are incredible and I am so grateful to them for everything they have done thus far!
Hello Herbal Wave,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products).
From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol).
Their app is incredibly user friendly and does exactly what you want from a Loyalty App.
It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC
But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7.
Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans).
Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3
Hello LOADED,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Very satisfied with Bon Loyalty so far. The service is exceptional, with very quick responses. Special thanks to Hazel and Sophie.
Hello Highwhey.no,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!