Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
Bearbeitet am 6. Juni 2022

The app works great, it does anything you could need for a loyalty app. Support was also the best, they helped me get the widget set up as a button. 10/10 customer service Daisy and Cara were great.

Terramar Imports
Vereinigte Staaten
17 tage mit der App
BON Loyalty hat geantwortet 9. Juni 2022

Good day, Terramar Imports team

Thanks a ton for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Daisy and Cara were extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

8. März 2022

Really easy to install app and has amazing customer service :) Thanks Emile and Daisy! Has a lot of great features that would normally be paid.

Ruth | Sustainable Period Care
Kanada
17 tage mit der App
BON Loyalty hat geantwortet 8. März 2022

Dear Ruth | Sustainable Period Care Team

Thank you so much for writing us such an awesome review and giving us good vibes this morning 🤗 Being able to assist a lovely customer like you in your business is our happiness. We'll work harder every day to continue providing you with the product and service you deserve.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

Bearbeitet am 26. Januar 2022

This app is really complete, full of possibilities and it's free too! The support is 100% efficient, Dale helped me really well! Works really well for me!

Eightlines Store
Italien
16 tage mit der App
BON Loyalty hat geantwortet 26. Januar 2022

Hi Eightlines Store,

Awww, thank you so much for the compliment🥰Your satisfaction is the biggest motivation for us to keep ongoing. I’ll make sure Dale receives your feedback, he’ll be thrilled to read your kind words.

If you need any further assistance, we're always more than happy to help you via chat and email at help@bonloyalty.com. Once again, your satisfaction is our pride and joy!

Cheers,
Mia
BON Team.

28. Februar 2023

Its a really good app, lots of customization options. Most importantly the team is very helpful at fixing any issues you may have ( Thank you to Cara who has helped me a lot)

Intelligent Nutrients Pro
Kanada
16 tage mit der App
BON Loyalty hat geantwortet 28. Februar 2023

Good day to you!

You made our day with your trust in BON and your awesome review! Our team (especially Cara) is all happy to know that you are satisfied with our support!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team

11. April 2023

Great design and all the features the app has. Support is as it should be in trying to solve everything. In the beginning, I had some technical issues with the app but we were able to resolve them so everything works now.

Ewla
Serbien
16 tage mit der App
BON Loyalty hat geantwortet 12. April 2023

Dear Ewla team,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! With your trust and support, we will certainly work harder to improve our app in the future 💖

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

19. Oktober 2022

If you are reading through all of the Shopify apps that provide loyalty programs, this is the best one. Before I downloaded BON, I tried every other app associated with a rewards program and BON is the only one that gives you free access to the tools you're supplied with - others require hundreds of dollars. This is THE best app for rewards programs but best part has been the customer service. While using Bon, if you click on something you don't have access to then it sends an automated message to customer support. I didn't know this so when I sent a message, I was typing to apologize and let them know I didn't need help but Cady still went out of her way to solve the problem. She was so incredibly nice, not like other support workers that make you feel rushed! I mentioned having trouble with one other feature and she solved it almost immediately. She went above and beyond after solving every issue I mentioned, she also let me know other features they offer to give me options with what I had mentioned. BON is the best offered, and you are lucky if you get to speak with Cady! Amazing experience!

Sugar Britches - Vidalia
Vereinigte Staaten
16 tage mit der App
BON Loyalty hat geantwortet 19. Oktober 2022

Dear Sugar Britches - Vidalia

Cady and our Support team are really grateful and appreciate you taking the time to share this sweet rating with us. We’re also very glad that you enjoyed the BON app together with Cady's support because all the feedback from shop owners like you helps us grow, and makes us become more confident on the business journey. Being able to assist you is the highest prize for us. ❤️

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

25. August 2022

Amazing app, and got great service from Isaac. So easy to use and so many features. No problem paying for app like this.

Muotitassu
Finnland
16 tage mit der App
BON Loyalty hat geantwortet 27. August 2022

Hello,

We are so grateful for your review. Thanks for sharing your rating with us and the community

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

13. Februar 2022

I love this app and they have great customer service. Dale was very helpfull and able to answer all my questions. I really like being able to offer my customers a rewards program and this app is perfect because it very straight forward and uncomplicated... I recommend it!

Chic-Bambatta
Vereinigte Staaten
15 tage mit der App
BON Loyalty hat geantwortet 14. Februar 2022

Dear Chic-Bambatta,

Sending a big thank you from the bottom of our hearts for choosing BON and sharing your thoughts about us with other merchants 🙏🏻 We're so glad knowing that our support team, especially Dale has delivered you excellent service. You're the reason why we do our best to bring to our beloved customers easy-to-use and user-friendly features ^^

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

17. Februar 2022

Le service d'assistance est très efficace et en plus de ça les personnes sont très sympa. L'assistance vous permettra de personnaliser le système "Bon" selon vos besoins si quelque chose ne vous convient pas. En ce qui concerne le système de fidélité Bon, jusqu'à présent ça me convient parfaitement, c'est bien pensé !

ChitoroShop
Japan
15 tage mit der App
BON Loyalty hat geantwortet 17. Februar 2022

Bonne journée ChitoroShop,

Merci beaucoup pour ce joli retour !❤️ Nous sommes ravis que vous appréciez votre expérience avec notre application et notre assistance. Toute notre équipe d'assistance travaille dur chaque jour pour s'assurer que nous pouvons offrir le meilleur service d'assistance à nos clients bien-aimés. Mille mercis de nous tous !

Si vous avez des questions, n'hésitez pas à nous contacter à tout moment via le chat en direct et par e-mail à help@bonloyalty.com.

Tous mes vœux,
Mia
BON Team.

Bearbeitet am 21. Dezember 2021

Hey There! Polarized_Art here! I operate Polarized F.A.M. Let's face it, free apps usually come with horrible service... but I downloaded Bon Loyalty and Rewards today. I had it set up and functional in less than 15 minutes. As a busy entrepreneur time is a money! The app is simple, yet intuitive and beautiful. The main goal in business is to grow your community and this powerful tool is needed. Oh yea, you can customize just about anything: emails, widgets, rewards, etc. Support? No need for the fuss because Emile and the support team are ready to assist you with the app. I sent over a message and was assisted in less than 5 minutes. My case was closed in less than thirty. That is what you can call convenient. Convenience is free, but in this case free, is worth its weight in gold or crypto. Great app and even better support. Don't hesitate to download Bon Loyalty & Referral. Emile event took the time to share her opinion about my store. She loves what we have to offer. BTW, Polarized F.A.M. is all about fashion, art, music, and NFTs. Stop by https://polarizedfam.com to say hello or just to take a look at my shop and setup.

Polarized F.A.M.
Vereinigte Staaten
15 tage mit der App
BON Loyalty hat geantwortet 21. Dezember 2021

Dear Polarized F.A.M,

Emile and our team truly appreciate that we can accompany such a kind-hearted customer like you:) We're so glad that you are enjoying your experience with BON till far. Beautiful UI and various customization options are always our goals when developing the app, and we can't be happier when we know you like them! Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business. Emile told me that your store looks fantastic and she loves what you are doing!

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.