BON: Loyalty Program & Rewards
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I originally had another app monitoring my rewards for my customers as I went with the "most reviews" and high star rating; however, I kept searching because I found that rewards program kinda limiting me to what I wanted to do for my customers and I ended up finding this one, and I am making the switch over! The customer support is TOP KNOTCH. I have been on with them the past 2 nights for a good couple hours getting them help me switch over and to be honest, they are doing all the work for me. Emile was my support person and she was great at keeping me updated and communicating with me. What needs to be done on their end, how long etc. She also was very clear on what I needed to do and how to go about doing it. I was very nervous to make the switch but extremely happy I did! If you are looking for a more personalized approach to being able to reward your customers and MORE OPTIONS, this app is definitely a must. I technically didn't have to be on for hours talking to support but I was enjoying learning more about it and really covering my basis. It's super user friendly and easy to follow and understand. Sometimes the smaller ones are the goodies ;) get on it earlier than later in my opinion. Cheers and we are all in this together shopifiers ;)
Sending hugs to you, Discovery Headbands team,
You only know how reviews are important, when customers tell you they made their decision to go with your app - with such thoughtful and detailed one! At this point, we are so incredibly grateful that you somehow are making your impact and probably opening doors for our future customers! 😊
Besides, it’s so pleasing to see how happy you are about the customer service you’ve experienced from Emile. She and our team always goes above and beyond to perform great and fast service. We always try to reach out to our customers, offering our help with integrations or any other requests, and we somehow find it so heart-warming that you were amazed by this. Thank you for letting us know that we do our job well!
Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
Yours sincerely,
Mia
BON Team
With any new APP it can be difficult to work out how to use it and how to make it work best for your site. I had a go and wasn't too happy so I contacted support and Sunny was so helpful. She accessed our store and made the APP look great and I am sure it will help grow our business. We have already had customers sign up and expect more now that it has been given a personal touch. Thank you so much for your help!
Good day to you NZ Liquor Online,
We can’t express how excited our team was when reading your wonderful feedback, especially Sunny! She said your review truly made her day:) It also encourages all of us to keep up with improving our app and services every day.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Teams.
Daisy was amazing, great service, great app, highly recommend, I think this will help my store greatly
Dear Catamount Outdoor Gear
Daisy and our Support team are more than happy to assist you and Shopify your store.
If you need further support, feel free to "ping" us on the live chat or via our Support mailbox help@bonloyalty.com.
Best regards,
Liam
BON Team
I was looking for an app to use for our online store in order for our loyal customers to receive points and rewards as they shop. I tried multiple apps and finally came across BON Loyalty. I am drawn to apps with a user friendly platform and ones that make my job easier and more fun! This is one of them!
I'm in the process of setting it up still and plan on launching it soon, but I'm excited to get going! It looks great! The support has been excellent throughout, I can't fault that! No matter what time of day I seem to get a quick response and nothing is too much trouble!
I had an issue I was really worried about and ended up speaking with Anna, within a couple of minutes my problem was solved! It's not often these days you get such great support at your fingertips!
Thank you BON!!
Dear Kristy from No.14 Ampthill
Thank you for such kind and warm feedback. Anna and our whole team were very happy to read your sincere review. It is our great pleasure that you've visited our service and decided on our product. We appreciate your trust and time.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
After trying out different Rewards Apps for the last three years of our business, we landed on BON and haven't looked back. The features we get are on par with other very expensive apps up there. Customer support is very fast too and answered all our questions immediately. Would happily recommend and I can't see us changing to an alternative rewards app for a long while.
Good day to you!
We, our whole BON team - take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your great feedback!
If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
To be honest, it is the best application for having a little loyalty reward and referral program for your business. i would highly recommend this. I am happy with my experience.
Good day to you Rozé,
We're super thrilled to read your awesome feedback!! What a blessing for us today 💖 Our support team is so happy to have you here with us and we can't be any happier to have satisfied you with BON!
Thank you a lot for entrusting in our app!
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Love this App ! Daisy has been such a great help for me to get started seamlessly with this App. I am looking forward to what the future holds for this program. ! I definitely recommend it to anyone looking for a loyalty rewards program
Greetings SC & Co. Btq
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy, and our whole Support team were really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Liam
BON Team.
Great app, was really easy to set up our loyalty program. Anna from support was really helpful in answering my questions
Greetings Card Board Gaming,
We are so glad that our support team, especially Anna have been able to support you promptly! Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍
May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team
This app works great so far. There’s been a few hiccups and requests along the way, but their customer service is outstanding and the developers are so helpful and kind. Would highly recommend this app to anyone!
Happy Friday Farmstead Apothecary 🥰
We are delighted that you have shared your feedback about our services! Your satisfaction is our incentive to make BON to become better.
It's always our pleasure to support. If you have any questions, just leave us a message or email us at help@bonloyalty.com.
All the best,
Mia
BON Team
This app is very user friendly. Daisy was very helpful with any questions I had! I would recommend this app for any business using or wanting to use a referral/rewards system.
Hi The Laughing Dove Children's Boutique
On behalf of all members of BON team, I'd like to thank you for such kind and warm words addressed to us 😋. Daisy are jumping of happiness hearing that they could impress you with service. User-friendly is what we're aiming at when developing BON and we're glad that it could meet your expectation.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.
Cheers,
Mia
BON Team.