Rezensionen (1.757)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
15. Oktober 2021

Loving this new app so far, it has been an easy process to install and setup and the customer service has been super fast. A shout out of thanks to Sunny for the friendly prompt assistance and flexibility to answer our queries. Definitely recommended!

naturalskincare-australia
Australien
10 tage mit der App
BON Loyalty hat geantwortet 20. Oktober 2021

Hi Naturalskincare-australia,

Thank you so much for your awesome review! Sunny was so excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team

Bearbeitet am 21. August 2023

I've just started using the app and Emile was available to answer a few questions I had. Top notch customer service. I'm very impressed!
Loving the app so far.

Update - Emile and the team again answered my query about how the rewards widget was displaying some information on my website. It was quickly resolved and she came back with a solution very quickly. So good!

Luvabull World
Australien
10 tage mit der App
BON Loyalty hat geantwortet 18. August 2023

Thank you for choosing BON and for sharing your wonderful experience with others. Your review not only brightened our team's spirits but also serves as a motivating reminder of why we do what we do.

We look forward to serving you again in the future. We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

8. April 2022

Emile was very friendly and supportive! She even took and shared my suggestions with her team. We will continue to use BON!

Green Spa Hawaii
Vereinigte Staaten
10 tage mit der App
BON Loyalty hat geantwortet 9. April 2022

Happy Saturday Green Spa Hawaii 🙌

Emile is jumping with happiness hearing that they could impress you with service. Thank you for your kind words on us and special thanks for your valuable suggestion about leaving a review feature. We'll continue working hard to improve BON better.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Warmest regards,
Mia
BON team

26. Mai 2023

Very easy to use and rivals some of the other major companies that have rewards programs. I think you get so much for the price. Integrations are slightly limited but the ones they do integrate with has been ideal when transferring over. I love having the loyalty page directly on my site (nice, clean and laid out) without having to pay for the highest tier for that.

Their customer service is SUPER responsive and very helpful. Anytime I have a question or run into an issue the response is prompt and the suggestions are helpful. Cara has been super helpful. So has Ana (really everyone on their team has been awesome. I never had any issues).

I love the customizable features as well. I get to use this and have it blend flawlessly into my store's theme. It looks and meshes like a perfect fit!

The Resilient Lotus
Vereinigte Staaten
10 tage mit der App
BON Loyalty hat geantwortet 30. Mai 2023

We are so grateful you found the time to leave us such a touching review! Your words are essential to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team

12. Oktober 2021

Très bonne application simple d'installation . Les développeurs à l'écoute en cas de question agréable je recommande 100%; Si vous chercher une application je vous conseille cella la . Merci à votre équipe

Savages-Shop
Frankreich
9 tage mit der App
BON Loyalty hat geantwortet 12. Oktober 2021

Hi Savages-Shop,

We are so glad to see you go on board with BON Loyalty app. Thank you very much for your gorgeous review. We are happy to know that you are satisfied with our support services, moreover, we love to always aim at exceeding your expectations with us.

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,
Tracy
BON team

13. März 2022

great app with many great features. Excellent and fast customer service. Would definitely recommend.

Engraved Elegance
Vereinigtes Königreich
9 tage mit der App
BON Loyalty hat geantwortet 13. März 2022

Good day to you Engraved Elegance 😊

Thanks a lot for praising our work! You've given us good vibes this Monday morning and I believe this will motivate us to work harder to bring you the kinds of service you expect to have.

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

Bearbeitet am 22. November 2022

The app is quite easy to configure, a nice layout and great support (Émile), It's my luck to find out it among other

ACE Bakery - Bánh kem Phú Yên
Vietnam
9 tage mit der App
BON Loyalty hat geantwortet 23. November 2022

Xin chao ACE Bakery - Bánh kem Phú Yên,

Allow me, on behalf of all members of BON Team, to thank you for such kind and warm-hearted words addressed to us. We were very delighted to read your sincere review and make sure to pass this to Emile, she will definitely feel excited about this. It's great to know you're happy with BON's features and services. 💕

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Cheers,
Mia
BON Team 🌸

Bearbeitet am 19. Dezember 2021

Excellent support. Thank you so much Kyle and Emile for all your help getting the App working and with your advise. Very professional, experienced and prompt. Great App supported by a brilliant back end team to help with any issues.

Golden Oil USA
Vereinigte Staaten
9 tage mit der App
BON Loyalty hat geantwortet 19. Dezember 2021

Good day to you Golden Oil USA,

Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that Emile and Kyle have assisted you promptly. They will be really happy when they see your feedback:)

If you need us, we are always waiting for you via live chat or email at help@bonloyalty.com.

Cheers,
Mia
BON Team.

19. Juli 2022

The app is looking really good! I love that we can change the language and the options for earning loyalty points - Facebook like, referral program etc. ! The customer support is fabulous! Hope that we will work together long time!

KiKi London Bulgaria
Bulgarien
9 tage mit der App
BON Loyalty hat geantwortet 19. Juli 2022

Hi KiKi London Bulgaria,

Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive for providing better services, as you're our incentive to develop BON ^^

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

9. August 2023

goooooooood
cady goooooooooooooooooood secvice,very helpful,very helpfulvery helpfulvery helpfulvery helpfulvery helpfulvery helpful

Calailis Beauty
Sonderverwaltungsregion Hongkong
9 tage mit der App
BON Loyalty hat geantwortet 18. August 2023

Hi Calailis Beauty,

We are writing to express our sincere gratitude for your recent 5-star review. Your kind words and positive feedback have truly made our day, and we're thrilled to hear about your fantastic experience with Cady, our support staff.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.