BON: Loyalty Program & Rewards

BON: Loyalty Program & Rewards

Rezensionen (1.813)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. September 2022

Super easy to set up but won't let me do anything from mobile device. Have to set it up and maintain it from laptop. On the customer side, they also can't sign up or sign in to my reward program from a mobile device. Just a blank white screen. Works fine from a laptop though. Clearly in need of a lot of development. Otherwise a great app, easy to use and fun to customize.

immersiveterrain
Kanada
Etwa ein jahr mit der App
BON Loyalty hat geantwortet 18. September 2022

Thanks so much for your feedback!

Your compliment on the app's user-friendly features truly encouraged us to try even harder to improve our product. Nothing is more wonderful than having customers who are always willing to experience new products - give feedback - and accompany us on our journey to develop.

However, we set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our front-end widget. Our server was in maintenance mode last night and the speed for loading widgets was slower for a few minutes. Although we notified our old shop owners via chat, we are sorry for not giving you a "heads up" sooner.

Now, the app's performance is back to normal. You and your clients can easily access the BON Loyalty program with just one click. See here:
https://prnt.sc/xGMxR084ImGT (Click on the link to see my screenshot)

Please do not hesitate to reach out to us via the Chat widget or via the Support mailbox: help@bonloyalty.com

Cara
Customer Support Executive
https://bonloyalty.com/

Bearbeitet am 9. Mai 2022

Bon şuana kadar gördüğüm ve sevdiğim en güzel tenklere ve yeni sistem görsel tasarıma hazır olduğunu ve bunu en iyi kalitede zirvede olacağına inanıyorum Harikasın BON ❤️❤️
Support Live - Ayrıca Sunny çok iyi bir danışman o bu işi severek yapıyor. Sana kocaman başarılar Sunny . BON seninleyim ✋

ZARİNA
Türkei
13 tage mit der App
BON Loyalty hat geantwortet 9. Mai 2022

Merhaba ZARİNA

Sözleriniz çok paha biçilemez ve tüm BON ekibi, özellikle Sunny, onlardan sadece dokuzuncu bulutta🤩 Güveniniz ve harika geri bildiriminiz, uygulamayı geliştirmeye ve tüccarlarımıza daha iyi hizmetler sunmaya devam etmemiz için bizi motive etti.

Daha fazla desteğe ihtiyacınız olursa, sizi her zaman canlı sohbette veya help@bonloyalty.com adresinde bekliyor olacağız.

Saygılarımla,
Mia
BON takımı

8. Dezember 2022

I tried many app, but this app was the best one. Excellect support even I am a free customer. I highly recommended.

公式ツーアンダー (2UNDR) メンズインナーブランド
Japan
13 tage mit der App
BON Loyalty hat geantwortet 8. Dezember 2022

Hi there,

We are so glad that you enjoy the experience with our BON app. We are still optimizing all features to make sure the app will be useful and suitable for your store!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Liam
BON team

2. April 2022

If you are looking for an app to start your loyalty program this is the app for you. Besides being a very easy app to set up the whole program, the support is always super helpful. From the first moment I had a good support from Daisy :)

THE 31 NUMBER
Portugal
13 tage mit der App
BON Loyalty hat geantwortet 3. April 2022

Happy Monday THE 31 NUMBER 🙌

We're so glad to know that you like our app. Special thanks for highlighting Daisy's support. She was so happy reading your reviews. We will continue to work harder and provide better services to our merchants

May you have any further requests, just chat with us or email us at help@bonloyalty.

Cheers,
Mia
BON Team.

31. Januar 2022

Fantastic app if you want to start a loyalty program for your customers. Virtually everything is customisable. Emile from the support team went an extra mile to help me out during the weekend! How very customer orientated. Can't fault a thing!

Anglomanie.cz
Tschechien
13 tage mit der App
BON Loyalty hat geantwortet 2. Februar 2022

Hi Anglomanie.cz team

Thanks a ton for writing us this awesome review 😍 Such words are very supportive and motivate us to keep on developing the app and providing better services to our merchants.

By the way, Emile told me that she loves all the lovely little things you're selling. We're so happy to be a part of your store.

If you need support, we're always here for you via live chat or email at help@bonloyalty.com.

Warmest regards,
Mia
BON Team.

7. November 2023

Super app et support parfait et très réactif ! Merci Emilie pour le suivi ;)

Pap et Pille
Frankreich
12 tage mit der App
BON Loyalty hat geantwortet 8. November 2023

Hi Pap et Pille,

We are so glad that our team, especially Emilie has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Liam
BON Team.

2. November 2021

It's amazing. This app is easy to manage and give mane option to change the profile to you liking. It is also very convenient.

Hand Stuff by Celly
Vereinigte Staaten
12 tage mit der App
BON Loyalty hat geantwortet 2. November 2021

Hi Hand Stuff by Celly,

Thank you so much for leaving us a 5-star review! Our team is all excited to receive your kind words on our app features, especially the customization options. We hope that BON Loyalty can contribute to your store more and more in the future!

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's our pleasure to assist you!

Best regards,

Mia
BON team

12. März 2023

The process of setting up BON was straightforward and user-friendly, with clear instructions and easy-to-follow steps, and explanatory videos. Even when I called out for support Cady was there to guide me through the process very quickly and effectively. I would certainly recommend using BON for your store!

Lowwis
Belgien
11 tage mit der App
BON Loyalty hat geantwortet 12. März 2023

Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Cady) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team

6. Juni 2022

I have found this app is exactly what I was looking for! The staff is super helpful and responsive and do an excellent job of answering questions and offering support! Daisy was super engaging and very nice to work with too!

Loot Kingdom
Kanada
11 tage mit der App
BON Loyalty hat geantwortet 10. Juni 2022

Hi Loot Kingdom

This made our day, and we are so grateful to have a lovely customer like you! We're glad to hear that we're the one you looking for🥰.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

4. Februar 2022

BON is so easy to set up and customize. I love it so far. And Daisy has been a big help in the chat. I would definitely recommend this app!

Soulful Bling Boutique LLC
Vereinigte Staaten
11 tage mit der App
BON Loyalty hat geantwortet 7. Februar 2022

Dear Soulful Bling Boutique LLC,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services 🤩! Daisy is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Cheers,
Mia
BON Team.