BON: Loyalty Program & Rewards
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Daisy is good, She guides me carefully，this is a great experience and good app，I hope it can help my store get more customers
Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ️🙋💓 And one more big thanks from Daisy :)
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.
amazing service. representatives are always there to help you if your struggling with the set up. i love this app.
Hello,
Thank you for your review. We will share this with the app team to let them know how we are doing
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
So far it's great! It was easy to set up and install. I had a few questions and Genie was great at answering them and getting back to me quickly - even on a Sunday morning!
Hello Rachel Rene,
Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team
Downloaded Bon Loyalty for the Shopify Online Store, and truth be told, it's the best app out there for a Loyalty Programme! - Allows you to customise the features and appearance to match the themes of your online store
- Love how you are able to configure and edit details and promotions to further entice customers to be part of the loyalty programme
- Most importantly is the amazing Support available, I had the pleasure to interact with Daisy (Hi Daisy!) who is incredibly responsive and patient with my needs. 5 of 5 Stars
Definitely Recommended!
Hi Bonejoursg
What a wonderful review! This made our day, and we are so grateful for Merchants like you!
Daisy and our whole team are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated.
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Brilliant app and all for free if you get in soon. Setup was a breeze but help from Daisy and Cara made it even easier. Highly recommended
Good day, Norse Spirit!
We are so happy you are enjoying our app and services! Thank you so much for your kind words. Cara and Daisy said it was nice talking to you and our team can't wait for the next conversation with you ✨
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Cheers,
Mia
BON Team
I would give zero stars if I could
I used this app for some time now with no problems, I had completely set it up to only work on points balance and only 3 options for redeeming when I had set it up. At some point between then and now new features became available and were automatically turned on.
I only discovered this a couple days ago when someone used those new features to take $200 worth of product for free using them.
This was massive to me, I'm a small business. I can't afford such a massive loss.
After I contacted support they were no help at all leaving me absolutely distraught
Dear Phoebelunacreative,
Thank you for bringing to our attention the issues you've experienced with the app. We appreciate your feedback, and we acknowledge receiving your report about redeeming options that were automatically enabled without your consent led to the loss of value on your orders.
At BON, we understand that any changes to the app can have an impact on our merchants' businesses, and it's important for us to be transparent and to be proactive in communicating with our merchants. We take your concerns seriously and would like to work directly with you to resolve this incident as soon as possible.
Please keep in touch with our team via email or live chat, and we will update you with more information and solution shortly.
Sincerely,
Sunny
Customer Sucess manager
BON Team
Just downloaded the app in an attempt to bring more customers to the shop (new and returning customers). The app is easy to navigate, user-friendly, and has friendly support staff. Thanks for the help Carrey! Hopefully, they bring more new ways to earn points but all in all, a good app despite being free.
Good day to you Monecious Hair Skin Health,
Carrey is jumping with happiness hearing that he could impress you with his service😊 Thank you so much for your kind words! I really appreciate you taking the time out to share your experience with us. We also would like to thank you for your valuable suggestion, as our ultimate goal is to make BON exactly what you need for your business.
Our whole support team is always willing to assist you via live chat and email at help@bonloyalty.com.
Best regards,
Mia
BON Team
Amazing app to get customers to come back. Easy to use and set up and user friendly for customers. Highly recommend.
Good day to you NEILA & CO.,
Thank you so much for your awesome review! Your nice words motivate us a lot! Tracy told us that your store has fantastic products and she wants to buy all :)
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
I needed a new loyalty programme to use on my beauty store, BON Loyalty Rewards has been absolutely perfect, I love that I can customize the widget and offer my customers a variety of ways to earn and spend their points. I have had only the BEST service from the team who have gone above and beyond to help me. Special mention to Emile and Cara. Thanks!
Dear Magnolia Beauty,
On behalf of all BON team, thank you for such kind words addressed to us! It is such a huge boost to us that you appreciate our various customization options. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
So far I am loving the app for what it offers for me and my customers! Customer support was amazing. Sunny made me feel like she truly cared about me and my business! That is a HUGE in my book!
Dear The Ruffled Daisy,
We're so glad and happy for your valuable feedback, it just melts our hearts here at BON! We work hard on making our service better every day and this has been our reward - to have such lovely customers like you. Sunny was on cloud-nine reading your feedback, she also said that your story truly inspired her🥰
Whenever you need us, our whole team is more than happy to assist you via chat and email at help@bonloyalty.com.
All the best,
Mia
BON Team