BON: Loyalty Program & Rewards
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Acabei de instalar o aplicativo e Anna do suporte foi super atenciosa e me ajudou na configuração. Ainda estou testando e o atendimento é nota 1000.
Olá Oferta Irada
Muito obrigado pela sua avaliação! Estamos todos tão felizes que os recursos do nosso aplicativo podem fazer você se sentir satisfeito🥰 Seu feedback maravilhoso nos motivou a continuar desenvolvendo o aplicativo e fornecendo melhores serviços aos nossos comerciantes❤️
Se você precisar de mais suporte, estaremos sempre esperando por você no chat ao vivo ou help@bonloyalty.com.
Atenciosamente,
Mia
Equipe BON
I used this help to create a loyalty program for my customers. I used an Affiliate App solely for 6 months, but didn't feel it was encouraging my customers to shop or feel appreciated. I switched over and now can reward my customers with points for free product as Birthday Gifts, Referring friends, following our social media platforms and joining our email! THE CUSTOMER SERVICE IS AWESOME! I had one question, which Daisy was quick to answer. The one question turned into three more and Daisy was beyond patient and answered and FIXED my issues I was having! So far, way impressed!
Hi Macy Kate Boutique,
Your amazing feedback truly lights up our day! Daisy would be on cloud nine reading your review! Our support team always values your time and strives to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.
Thanks for your trust in BON Loyalty! We're so glad you're enjoying our various features. It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com. Happy new year to you :)
Best regards,
Mia
BON Team.
Emile has been extremely helpful! This app is pretty easy to use, though they have someone ready to assist. I am extremely excited to see this app supports my site and helps my customers.
Hi Made With Orion's Love, LLC
Thank you for taking the time to leave us such a great compliment. Emile is on cloud nine reading your review. Your words motivate us to work harder and harder every day to bring you a better app and services. This is the beginning of a beautiful partnership. I hope that we could go far together with you on this journey. 💖
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com.
Best regards,
Mia
BON Team.
Great support and customer service
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
l'application est génial, facile à utilisé. je viens de l'installer, et l'equippe support est très serviable. :)
Salut daniellajewel,
Au nom de notre équipe d'assistance, je tiens à exprimer ma gratitude pour vos excellents commentaires. Voir que vous avez eu une expérience satisfaisante est la meilleure chose que nous puissions espérer ! Votre avis compte beaucoup pour nous. Nous espérons vous soutenir pendant de nombreuses années à venir ! :)
Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.
Acclamations,
Mia
L'équipe BON.
Amazing service, an absolute gem for a free APP. You can even remove the branding for free. A truly great app, highly recommend
Good day Sensuex Official,
You made our day with your awesome review! Our team members are all happy to know that you are satisfied with our support.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
All the best,
Tracy
BON Team.
Great app and great support, highly recommand +++
Hello MetaLife!
Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with us.
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team
Original Post - Does not genuinely work with POS in-store. Customers are required to go online to your website to be an active member of the program and use their points. This does not work for business like mine where 90% of our business is in-store and our biggest clients never go online to order.
UPDATE: I have changed my initial review from one star to four. Cara with their customer care team was very helpful and was able to figure out why the system was not working with our POS in store. We are still working out some bumps and learning how it works. But so far it seems to be working. Customers are happy we are finally able to use their points again.
Dear Greenville Soy Candle,
I'm Cara, the Customer Care Manager at BON Loyalty App.
Please rest assured that BON app can always operate seamlessly for both in-store POS customers and online customers, and that the synchronization of customer data for the Greenville Soy Candle store has been carried out fast and accurately.
Unfortunately, our support team may not have provided a clear explanation and inadvertently led to your misunderstanding of the app.
We genuinely apologize for any confusion.
I would greatly appreciate the opportunity to speak with you directly to clarify and assist with setting up the Loyalty program. I’ll be available anytime that’s convenient for you, please select a time at: https://bonloyalty.com/demo
Patiently waiting for your response,
This app is so bravo, your services are so great! thank you for your help, Give you 5 stars services company. Many thanks again.
Special thanks to Daisy for helping, you are glads services.
Dear Luxor HK
Thank you so much for the 5-Star review! 🙌 We are just back to work and your amazing feedback truly brings smiles to our faces, especially Daisy. We are so glad that our team has been able to make you satisfied.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Great features and really helpful service. Very happy so far.
Hi Juicy Secrets,
Thank you a lot! We are grateful that you trust our app and let us accompany you on this journey. Thanks to your support, we will work tirelessly to improve BON and make it exactly what you need for your business.
May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you :)
All the best,
Mia
BON Team.