BON: Loyalty Program & Rewards

BON: Loyalty Program & Rewards

Rezensionen (1.813)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
22. August 2022

Acabei de instalar o aplicativo e Anna do suporte foi super atenciosa e me ajudou na configuração. Ainda estou testando e o atendimento é nota 1000.

Oferta Irada
Brasilien
Etwa 14 stunden mit der App
BON Loyalty hat geantwortet 23. August 2022

Olá Oferta Irada

Muito obrigado pela sua avaliação! Estamos todos tão felizes que os recursos do nosso aplicativo podem fazer você se sentir satisfeito🥰 Seu feedback maravilhoso nos motivou a continuar desenvolvendo o aplicativo e fornecendo melhores serviços aos nossos comerciantes❤️

Se você precisar de mais suporte, estaremos sempre esperando por você no chat ao vivo ou help@bonloyalty.com.

Atenciosamente,
Mia
Equipe BON

Bearbeitet am 29. Dezember 2021

I used this help to create a loyalty program for my customers. I used an Affiliate App solely for 6 months, but didn't feel it was encouraging my customers to shop or feel appreciated. I switched over and now can reward my customers with points for free product as Birthday Gifts, Referring friends, following our social media platforms and joining our email! THE CUSTOMER SERVICE IS AWESOME! I had one question, which Daisy was quick to answer. The one question turned into three more and Daisy was beyond patient and answered and FIXED my issues I was having! So far, way impressed!

Macy Kate Boutique
Vereinigte Staaten
Etwa 14 stunden mit der App
BON Loyalty hat geantwortet 29. Dezember 2021

Hi Macy Kate Boutique,

Your amazing feedback truly lights up our day! Daisy would be on cloud nine reading your review! Our support team always values your time and strives to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.

Thanks for your trust in BON Loyalty! We're so glad you're enjoying our various features. It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com. Happy new year to you :)

Best regards,
Mia
BON Team.

25. Januar 2022

Emile has been extremely helpful! This app is pretty easy to use, though they have someone ready to assist. I am extremely excited to see this app supports my site and helps my customers.

Made With Orion's Love, LLC
Vereinigte Staaten
Etwa 13 stunden mit der App
BON Loyalty hat geantwortet 26. Januar 2022

Hi Made With Orion's Love, LLC

Thank you for taking the time to leave us such a great compliment. Emile is on cloud nine reading your review. Your words motivate us to work harder and harder every day to bring you a better app and services. This is the beginning of a beautiful partnership. I hope that we could go far together with you on this journey. 💖

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com.

Best regards,
Mia
BON Team.

25. Dezember 2023

Great support and customer service

Choices & More LLC
Vereinigte Staaten
Etwa 13 stunden mit der App
BON Loyalty hat geantwortet 14. Januar 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

11. Mai 2022

l'application est génial, facile à utilisé. je viens de l'installer, et l'equippe support est très serviable. :)

daniellajewel
Marokko
Etwa 13 stunden mit der App
BON Loyalty hat geantwortet 12. Mai 2022

Salut daniellajewel,

Au nom de notre équipe d'assistance, je tiens à exprimer ma gratitude pour vos excellents commentaires. Voir que vous avez eu une expérience satisfaisante est la meilleure chose que nous puissions espérer ! Votre avis compte beaucoup pour nous. Nous espérons vous soutenir pendant de nombreuses années à venir ! :)

Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.

Acclamations,
Mia
L'équipe BON.

2. Dezember 2021

Amazing service, an absolute gem for a free APP. You can even remove the branding for free. A truly great app, highly recommend

Sensuex Official
Vereinigtes Königreich
Etwa 12 stunden mit der App
BON Loyalty hat geantwortet 2. Dezember 2021

Good day Sensuex Official,

You made our day with your awesome review! Our team members are all happy to know that you are satisfied with our support.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

All the best,
Tracy
BON Team.

1. November 2023

Great app and great support, highly recommand +++

MetaLife
Neuseeland
Etwa 11 stunden mit der App
BON Loyalty hat geantwortet 3. November 2023

Hello MetaLife!

Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with us.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

Bearbeitet am 23. Oktober 2023

Original Post - Does not genuinely work with POS in-store. Customers are required to go online to your website to be an active member of the program and use their points. This does not work for business like mine where 90% of our business is in-store and our biggest clients never go online to order.

UPDATE: I have changed my initial review from one star to four. Cara with their customer care team was very helpful and was able to figure out why the system was not working with our POS in store. We are still working out some bumps and learning how it works. But so far it seems to be working. Customers are happy we are finally able to use their points again.

Greenville Soy Candle Co.
Vereinigte Staaten
14 tage mit der App
BON Loyalty hat geantwortet 8. Oktober 2023

Dear Greenville Soy Candle,

I'm Cara, the Customer Care Manager at BON Loyalty App.

Please rest assured that BON app can always operate seamlessly for both in-store POS customers and online customers, and that the synchronization of customer data for the Greenville Soy Candle store has been carried out fast and accurately.

Unfortunately, our support team may not have provided a clear explanation and inadvertently led to your misunderstanding of the app.
We genuinely apologize for any confusion.

I would greatly appreciate the opportunity to speak with you directly to clarify and assist with setting up the Loyalty program. I’ll be available anytime that’s convenient for you, please select a time at: https://bonloyalty.com/demo

Patiently waiting for your response,

Bearbeitet am 6. April 2022

This app is so bravo, your services are so great! thank you for your help, Give you 5 stars services company. Many thanks again.
Special thanks to Daisy for helping, you are glads services.

Luxor HK
Sonderverwaltungsregion Hongkong
Etwa 11 stunden mit der App
BON Loyalty hat geantwortet 7. April 2022

Dear Luxor HK

Thank you so much for the 5-Star review! 🙌 We are just back to work and your amazing feedback truly brings smiles to our faces, especially Daisy. We are so glad that our team has been able to make you satisfied.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

14. November 2023

Great features and really helpful service. Very happy so far.

Juicy Secrets
Australien
Etwa 11 stunden mit der App
BON Loyalty hat geantwortet 16. November 2023

Hi Juicy Secrets,

Thank you a lot! We are grateful that you trust our app and let us accompany you on this journey. Thanks to your support, we will work tirelessly to improve BON and make it exactly what you need for your business.

May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you :)

All the best,
Mia
BON Team.