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The UI looks very simple and comfy. It has more functions than some others. Customer support Cara is friendly and efficient. And it's free! ;D
Greetings BIGBIG WON
Thank you so much for your awesome review! Cara would be excited when reading this. Bringing a simple and user-friendly user interface is also one of our main goals when developing BON. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
Customer support (chatted with Anna) is super friendly and helpful! Includes a referral program even in the free plan. Set up is super easy.
Hi pregnanTEA,
We value your trust in us and are committed to continuously delivering top-notch Loyalty program and exceptional customer experiences. If there's anything else we can assist you with or any suggestions you might have, please don't hesitate to reach out.
All the best,
Liam
BON team.
I had a great experience with the app. Daisy was very helpful and supportive. App looks clean and beautiful
Hi there,
We are so glad that our team has been able to support you promptly and share with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Just set this app up with Emile and had a great experience. She is so helpful, making the process pain free. I highly recommend
Hi FOREST GIRL COFFEE,
We would like to express our sincere gratitude for your feedback. Such wonderful words are very supportive and motivate us a lot to keep moving forward. I'm also very glad that you have enjoyed your experience with our support team, especially Emile. It's always our pleasure to assist you:)
Please feel free to reach out to us anytime via live char or email address help@bonloyalty.com in case you need our assistance.
Cheers,
Mia
BON Team.
I just installed the app. So far so good. The customer service from daisy is excellent. I hope this app will keep improving!
Good day to you LOOUZ team
BON team and Daisy are super glad that you are satisfied with our app! 😊
Thank you so much for the 5-Star review! We're consistently working to improve and build the best app possible and I'm happy to say that we do have more cool features coming down the pipeline. If you have any questions along the way, please let us know!
Have a great day ahead!
Mia
BON Team.
Serves as a great entry into the loyalty and rewards programming, can't wait to check it out and grow our business accordingly
Hi Josh from Innerblissdesigns
Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Amazing app with excellent User interface and dashboard. I had a question on the rewards and Emile from customer service team did an amazing job in clarifying it. Only thing was that I was unable to choose multiple collections when my customers redeem their points and so I am unable to use this app. Hope this will be available in the future release. All the best to the entire team!
Dear Bliss Tree GA team
Thank you for your detailed and thoughtful feedback 😊! Emile and the whole BON team appreciate your time trying us and giving us a wonderful suggestion about multiple collection feature. We do acknowledge that there are many things we need to improve to make BON best suit your need and we'll work tirelessly to do that.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
Emile has been extremely helpful. It was great meeting her here. She has helped me with my issues and resolved them.
Good day to you Moi Natural,
Emile is jumping with happiness hearing that she could impress you with her service 🤗. Because kind customers like you are the reason for all our efforts, this is such a motivation for us to provide excellent service to our dearest merchants! Thank you so much for your kind words.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
the app is super easy to install and is customizable to every business needs!! very recommended since it has a loyalty program, a referral one as well as vip tiers
Hi Smart & Green,
Thank you for your great review! At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our whole team, since we all would be delighted to hear your feedback.
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
Love this app - extremely user-friendly and easy to navigate and customise. Has everything I needed and Daisy provided great support. She is friendly, efficient and resolved my queries easily.
Thanks for letting us know your thoughts!
Daisy and my team want to reach out to say thank you for that. We really appreciate you taking the time to experience BON app and share your rating with us. We look forward to seeing you again soon
Please reach out if you have any questions, we’d love to chat with you!
Best regards,
Liam
BON team