BON: Loyalty Program & Rewards

BON: Loyalty Program & Rewards

Rezensionen (1.794)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
2. April 2023

Excellent customer service with fast response! I was assigned to an agent named Cara and she was ever so helpful and patient in showing me how the app works for first-timers like me. When setting up and editing the activities/rewards, there are a few glitches here and there. But still, the app itself is not bad. You can set up and customise it to the ways you wanted. Would recommend!

All Day Aesthetics Supplies
Vereinigtes Königreich
Etwa eine stunde mit der App
BON Loyalty hat geantwortet 2. April 2023

Hi, Me, Cara and the entire BON team are so delighted to receive your warm compliments on the quality of our service. With 24/7 Chat Support system and the enthusiasm at work, we always try to respond in seconds and support users with any questions/requests.

However, we always set high standards to ensure that the app is designed with the utmost care, and that the app works well in different conditions. Can you describe in more detail to me about the "glitches" you have encountered while using the app? We look forward to assisting you, to ensure the best user experience.

I'm looking forward to hearing form you. Thanks!

Bearbeitet am 9. Juni 2022

Amazing app with excellent User interface and dashboard. I had a question on the rewards and Emile from customer service team did an amazing job in clarifying it. Only thing was that I was unable to choose multiple collections when my customers redeem their points and so I am unable to use this app. Hope this will be available in the future release. All the best to the entire team!

Bliss Tree GA
Vereinigte Staaten
32 minuten mit der App
BON Loyalty hat geantwortet 13. Juni 2022

Dear Bliss Tree GA team

Thank you for your detailed and thoughtful feedback 😊! Emile and the whole BON team appreciate your time trying us and giving us a wonderful suggestion about multiple collection feature. We do acknowledge that there are many things we need to improve to make BON best suit your need and we'll work tirelessly to do that.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

7. Juli 2022

I have only just installed this app, and it was really easy to customize to suit my brand. I ran into an issue with one of the earn features, however the customer support team was stellar, and they explained clearly what was wrong, it was 100% user error. But they got it running for me and were amazing. The app is really cohesive on the site, the widget is visible but subtle on my site, it looks amazing. The interface is easy, and again, I need to say the support team is amazing. For a free app, it's is unbelievable.

Noella & Co
Kanada
BON Loyalty hat geantwortet 8. Juli 2022

Hi Noella & Co,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

20. November 2024

Machino Group Sdn Bhd 1549199D
Malaysia
11 monate mit der App
BON Loyalty hat geantwortet 23. November 2024

Hello Machino Group Sdn Bhd 1549199D,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

20. November 2024

EveryThai
Vereinigte Staaten
8 monate mit der App
BON Loyalty hat geantwortet 23. November 2024

Hello EveryThai,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

18. September 2024

Mavili Kapı
Türkei
Etwa 2 monate mit der App
BON Loyalty hat geantwortet 19. September 2024

Hello Mavili Kapı,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

20. September 2024

CLOT STUDIO
China
14 tage mit der App
BON Loyalty hat geantwortet 21. September 2024

Hello CLOT STUDIO,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

14. August 2024

Hellobari
Türkei
3 monate mit der App
BON Loyalty hat geantwortet 15. August 2024

Hello Hellobari,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

21. August 2024

Bubbleman Performance
Deutschland
28 tage mit der App
BON Loyalty hat geantwortet 22. August 2024

Hello Bubbleman Performance,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

31. Januar 2024

Right4Paws
Indien
9 monate mit der App
BON Loyalty hat geantwortet 20. Februar 2024

Hello Right4Paws

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.