BON: Loyalty Program & Rewards

BON: Loyalty Program & Rewards

Rezensionen (1.808)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
20. August 2024

The customer service is efficient. Sophie was really helpful and kind. I recommend it.

Asiamarché
Frankreich
5 monate mit der App
BON Loyalty hat geantwortet 22. August 2024

Hello Asiamarché,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

14. November 2024

L'application est tres bien faite et facile a mettre en place.

L'équipe de BON est très reactive et efficace, toujours prete à répondre aux questions et nous aider au maximum (mention speciale pour Hazel and Cara!)

SERRE
Sonderverwaltungsregion Hongkong
21 tage mit der App
BON Loyalty hat geantwortet 15. November 2024

Bonjour SERRE,

Merci beaucoup d'avoir pris le temps de nous laisser un merveilleux avis 5 étoiles !

Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les façons possibles!

21. Oktober 2024

easy to use and install. Exceptional support from Maxxie and Nini.

Attrape Soleil
Frankreich
Etwa 23 stunden mit der App
BON Loyalty hat geantwortet 24. Oktober 2024

Hello Attrape Soleil,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

9. Juli 2024

I had been using and testing out this app for a few months now and so far, I really like that it is easy to implement and use. The service is excellent! The team is always so quick to repsond and always so helpful. And when they say they will get back to you on something, they always do so and at the fastest possible time. Maxxie and Cara assisted me today and my problem was resolved extremely quickly. Thank you so much! I'd highly recommend this app :)

Piperluna
Singapur
Mehr als ein jahr mit der App
BON Loyalty hat geantwortet 10. Juli 2024

Hello Piperluna,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

29. August 2024

Very happy with the app's capabilities and functionality. The support team is very responsive and helpful. Any customizations I've requested have been reasonably priced and executed correctly and in a timely manner.

ThinOptics
Vereinigte Staaten
3 monate mit der App
BON Loyalty hat geantwortet 30. August 2024

Hello ThinOptics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

11. Dezember 2024

My dear Mia
Comme je vous avais écrit plus tôt j'ai pu tout installer et mis en place dans à peu près 2 heures alors que j'avais perdu près de 5 jours avec un de vos compétiteurs.
Vous avez été rapide à répondre à tous mes chats et avez été direct to the point à chaque occasion

Beauty by Bonnie Blue
Kanada
Etwa 3 stunden mit der App
BON Loyalty hat geantwortet 12. Dezember 2024

Bonjour Beauty by Bonnie Blue,

Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !

Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

2. September 2024

Very good application, very advantageous. Good assistance, thanks to Anna for helping me

Ruwach Elohim
Senegal
Etwa 2 monate mit der App
BON Loyalty hat geantwortet 4. September 2024

Hello Ruwach Elohim,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

23. Dezember 2024

Die App bietet uns alles was wir brauchen und den Support ist wirklich großartig! Danke an Hazel und Kathi für Eure professionelle Hilfe heute!

Naturkind GmbH
Österreich
11 tage mit der App
BON Loyalty hat geantwortet 24. Dezember 2024

Bonjour Naturkind GmbH,

Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !

Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez surtout pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

16. August 2024

My customers reported difficulty using at checkout. Where the cart would flip out and not show the correct items in the checkout screen.

If this continues the app is completely useless and pointless.

OppaiStudio
Kanada
3 monate mit der App
BON Loyalty hat geantwortet 18. August 2024

Hi OppaiStudio,

We noticed we hadn’t heard from you through our usual email or chat channels recently, so we were a bit taken aback when we saw your feedback.

We're sorry your customers had a rough checkout experience and understand how important a smooth process is and are here to ensure it happens. Just to clarify, the checkout page is managed by Shopify, not BON. We conducted tests on our end and were able to apply BON discounts at checkout without encountering the issues mentioned in your review. We’ve sent you a screen recording showing the entire process via email.

Could you please confirm if this addresses your concern? If there’s anything else you observed or additional details you can provide, we would greatly appreciate it. We genuinely want to ensure everything works perfectly for you and your customers.

We're looking forward to hearing from you.

21. Juli 2024

I tried few other apps and was finding it difficult to set up. Then found BON Loyalty app and was able to complete the set up and activate the app quickly. The customer support is quick and responsive. It is user friendly, and the customers are happy with the reward points and discount.

Planet Adora
Kanada
4 monate mit der App
BON Loyalty hat geantwortet 23. Juli 2024

Hello Planet Adora,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!