Rezensionen (1.882)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
24. Mai 2024

Mia answered all my questions quickly and clearly. She provided me with a solution that allowed me to wait calmly for the techniciens' solution. Well done and thank you

MesBilles
Frankreich
11 monate mit der App
BON Loyalty hat geantwortet 17. Juni 2024

Hello MesBilles
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

6. März 2024

Had a question that I just couldn't figure out to enhance our customer experience. Reached out to a service representative and was connected with Cara whom was kind, responsive and knowledgeable and gave me some great pointers. Awesome customer service.

Grace+Love Candle Co.
Vereinigte Staaten
Fast 2 jahre mit der App
BON Loyalty hat geantwortet 8. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

30. Juni 2024

I had a wonderful experience with BonLoyalty, and I want to highlight the exceptional customer service I received from Anna. She was very helpful and friendly, assisting me promptly with a small issue. Highly recommended!

Area529 Store
Deutschland
8 monate mit der App
BON Loyalty hat geantwortet 3. Juli 2024

Hello Area529 Store,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

20. August 2024

The customer service is efficient. Sophie was really helpful and kind. I recommend it.

Asiamarché
Frankreich
5 monate mit der App
BON Loyalty hat geantwortet 22. August 2024

Hello Asiamarché,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

9. Mai 2024

We've been using Shopify online for over 10 years and have decided to leave our current POS and go all in with Shopify POS pro + online.

Been looking at many points / rewards programs to replace the one we had with our non-shopify POS. Tried a few different ones (that didn't / couldn't meet our needs ) and then came across BON.

Glad I found them! Decent price, has most of the features we want / need, (and so much more features that we don't use) and the one we truly really need (and they don't have) has been escalated to their design team for review. ***Fingures crossed.***

But the best part is their customer service. We're in Eastern Standard Time (UTC/GMT -5), and no matter what time of day or night I reach out to BON... there's always a human that answers. Been dealing a lot with Maxxie, and she is fantastic... The whole team is great.

i-Bead Inc.
Kanada
Etwa ein monat mit der App
BON Loyalty hat geantwortet 17. Juni 2024

Hello i-Bead Inc.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

22. März 2024

I had a little trouble setting up a couple of bits, but the customer service is great, friendly and quick.

It's a great app for your website.

10/10
Thank you for your service.

valley rose candles
Vereinigtes Königreich
Mehr als ein jahr mit der App
BON Loyalty hat geantwortet 8. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

24. April 2024

The app is just fantastic ! It looks just beautiful and you can literally adjust EVERYTHING! I looked at a few apps but this is definitely the most aesthetic one. On top of that it literally makes FUN participating for your customers in the loyalty Programm because the action buttons are just made to press on. I tried it if the point of view of a customer for my ship and I just loved it and immediately wanted to upgrade my subscription plan for this app. The customer service is also outstanding and very nice and helpful! don‘t look any further, get this app !

GOLDZ
Deutschland
Etwa ein monat mit der App
BON Loyalty hat geantwortet 17. Juni 2024

Hello GOLDZ
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5. Juni 2024

Been using BON Loyalty App for months.
BON team is super supportive, helpful and able to solve my problems right away. Big shout out to Cara and Cady!
Would rate 10 our of 5 if there is such option, highly recommended!

Curvery
Malaysia
4 monate mit der App
BON Loyalty hat geantwortet 17. Juni 2024

Hello Curvery
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

11. Mai 2024

Just got the onboarding proccess with Anna and I have to say it was one of my best customer service experiences I had in Shopify app store!
As far so good with the app, UI and implementation is straight forward, seems to do what they promise and more. After my research for a loyalty app I'm confident it is the best value for money at the moment!

boobam
Griechenland
4 monate mit der App
BON Loyalty hat geantwortet 17. Juni 2024

Hello boobam
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

22. Juli 2024

This tool combines a simple interface with powerful features. It effectively tracks and manages my points, allowing me to better plan and redeem various rewards. In addition, Jean's online support is fast and reliable.

jollying
Sonderverwaltungsregion Hongkong
6 monate mit der App
BON Loyalty hat geantwortet 23. Juli 2024

Hello jollying,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!