BON: Loyalty Program & Rewards
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I wasn't sure if i was going to keep the app but Anna was SOOO helpful i am going to pay for it and it is SOOO easy to use !! and if you need help their customer service is AMAZING!
Hi Three Little Pigs Gifts,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna is really excited to read this awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Haven't had a chance to measure results yet, but as a loyalty app, it seems to have the right amount of features for the right price points as opposed to others. Their customer support is very helpful and friendly. Anna was very welcoming and kind and she fulfilled my customization request immediately.
Dear Marco P. Selfcare team,
Thanks a million for taking the time to share your thoughts. We're thrilled that you're happy with our service. Please don't hesitate to reach out if you need anything else in the future.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team
Just started using the app. Loved the customer experience. Aster has been very patient with my queries and was helping set up the app and solving the queries for almost an hour. Couldn't have asked for a better experience for a first impression!
Good day to you General Tag,
It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Warmest regards 🌞
Mia
BON Team.
We installed Bon a week ago due to a tremendous price increase from our previous loyalty app. We have been using it for 8 days and it's been great. As with any switch there are a few bumps along the way but the customer service has been excellent! It is timely and each representative goes out of their way to help me find answers. In particular, Genie had been extremely helpful.
Dear Adelaide's Boutique,
Hope you have had a lovely day. Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service.
When you need our assistance, don't hesitate to reach out to us via chat and email at help@bonloyalty.com. Let's accompany each other for a long time!
All the best,
Mia
BON Team.
Customer Support fantastico, Cady ci ha risposto anche a mezzanotte!
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I like the app, it provides quite a lot of video templates with a reasonable ability to customize messages to audience. Initially I had some challenges with connecting the app to my Tik tok account, but help desk was very responsive and promptly helped to resolve all issues. I recommend this app.
Good day to you Alartis
Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ Great UI and timely support are always our goals when developing the app, and we are more than happy to know that it impresses you the most!
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I had a small issue regarding the widget and after being in contact with the support services it was resolved within 5 minutes. Great service so once again thanks Maxxie! Furthermore, the options of the app are great if you are looking for a loyality program. Personally would love the referal system to include more rewards for Instagram and TikTok.
Good day to you MyLuca!
Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Liam
BON Team
Anna was very helpful in showing me the features of BON!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
really nice and efficient app. very easy to set up. my only complaint is you cant activate the welcome email unless you upgrade. while i do understand other options not being available on the free, it would be nice for customers to receive a confirmation welcome email regardless of the plan.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
Agent Emile from your Customer Support has been a great help
Dear Nano Singapore Shop,
A big thank you for your fantastic 5-star review! We're thrilled you had a great time with us. Your feedback is incredibly valuable!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
With appreciation,
Liam
BON team