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They have a awesome support program.
Emile had asked us what we needed before we asked her. And she helped us solve problems by providing the right support when we needed it most.
The reward program also has most of the functions we need, so it seems that can be introduced with a little modification.
Thanks BON!
Hi mmesh,
What a beautiful day indeed! We, and especially Emile, would like to express our sincerest gratitude to you for taking the time to leave an incentive review! 💞 Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. Thank you so much once again 😊
Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
This is a really super app - after trying a few other solutions available, this app really outperforms most others I have tried. And their support team are second to none, they are patient, understanding and pretty much always available. Quick response times and always willing to go that extra mile. Emile helped me today and was super, but I have been helped on other occasions by other support team members - Dean, Daisy, Tracy, Sunny - and I have to say every single one has managed to help me and answer my questions quickly and efficiently.
Dear HappyPets,
Wow! No words can describe how happy we are reading your kind words 🙏 We would like to express our sincerest gratitude for your feedback. Such words are very supportive and motivate us. And also we are very glad that you've chosen BON among other choices 😊 Once again thank you a lot! Best wishes for your booming business!
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
I LOVVVEEEE this application! Switch from a paid loyalty app to this and it really helped me alot in terms of financing! The UI is also very pretty. Sunny has been very helpful and her replies are super prompt! Thank god for the live chat on their app! The app is super user friendly. Would highly recommend anyone to try it!
Good day to you Kira Kirei!
You made our day with your trust in BON and your awesome review! Our team is all happy to know that you are satisfied with our support!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
I have just started to use this app to set up a loyalty program. Unlike some other loyalty program app options, this app is really customisable, allowing for almost all widget text to be customised. This means that the program doesn't feel like it's being cut and pasted from an app but is our own program with our own branding and style. I have yet to use this program on a live site and am still setting it up, but Anna in the customer service team has been very helpful.
Greetings Archer & Hobb Fine Tea Merchants,
Wow! Your warm words are so priceless and our team & Anna is just on the ninth cloud for them. With your precious feedback, please accept our most sincere gratitude for having you here with BON 🤗
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
150% Recommended the APP! I just downloaded the app 12AM in my timezone, yet their customer service is very responsive and super knowledgeable about their application her name is Daisy. The APP is great and deserved more than 5 star because the experience I got for a FREE app and the customer service is non monetary. I Strongly recommend the app!
Greetings BenbyMart,
Receiving this wonderful review is such a great way to start our day, our whole team cannot be happier reading it, especially Daisy! Our team works hard every day to keep our customers happy, but we can only do it thanks to amazing customers like you. I'm glad that the app and our support service can make you satisfied, I hope that we can accompany each other for a long time ahead.
If you need our assistance, we're always 150% willing to help via live chat and email at help@bonloyalty.com:)
All the best,
Mia
BON Team.
Emile is a super amazing person to chat with and have help assist me with all my set up needs. The customer service is very friendly and the support team is very quick to get things resolved. I am looking forward to the parntership with BON.
Hi Dotty's Farmhouse team,
Thank you so much for your 5-star feedback! We’re thrilled to hear you satisfied with our support ❤️ Emile has just told me your store was new, however, you made it so well! By the way, the warmies you are selling look so cuteee 😊 I believe they could be best-selling products for kids.
If you have any other questions, just chat with us or email us at help@bonloyalty.com. Have a wonderful weekend!
Cheers,
Mia
BON team
I had before another app that works well, but the problem was the language settings...Here By BON Loyalty everything works so good and you can manage everything about settings, images, languages etc etc..
Cara and Daisy are so friendly and Helpfull... Thank you Daisy
Hi Sir Georges Luxury Men Store
This review made our day! ✨ We are so happy you are enjoying our app and services! Various customization options are always our goals when developing the app, and we can't be happier when we know you like them! Cara, Daisy, and the whole team are really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Sin duda es el mejor programa de puntos que he probado de largo. Una configuración super sencilla y con muchas opciones gratuitas para la creación de un programa de puntos perfecto.
Buen día para ti Wash Cómic,
Nuestro equipo está muy emocionado de leer sus increíbles comentarios. ¡Es genial tenerte con nosotros y no podemos estar más felices de haberte satisfecho con BON!
Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com. ¡Su satisfacción es siempre nuestro orgullo y alegría!
Atentamente,
Sunny
Equipo BON.
Excellent app and customer support. Great app for rewarding customers easy to use with excellent support highly recommend using this app.
Hello Rock Chocs,
Thank you for being a valued member of the BON community and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
This was fairly easy to set up and its user friendly. I can't wait for them to develop a way for customers to sign up and earn points at POS.
Dear Los Amigos Books,
Thank you so so much for leaving this lovely review! It's such a joy knowing that you found our app effortless to set up and experience, it lets us know that we are still on the right track. We are researching and building the POS feature at the moment, we'll inform you in-app when the it's launched^^
If you need assistance, feel free to contact us via chat or email at help@bonloyalty.com. Have a wonderful day ahead!
All the best,
Mia
BON Team.