Rezensionen (1.754)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
6. Dezember 2023

Really nice features. I had some problems with activating it but Anna resolved my issue within a minute. Would recommend to anybody using their services!

Zlatkov
Vereinigtes Königreich
Etwa 2 monate mit der App
BON Loyalty hat geantwortet 12. Dezember 2023

Hello Zlatkov

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

Bearbeitet am 9. Januar 2024

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
Vereinigte Staaten
8 monate mit der App
BON Loyalty hat geantwortet 9. Januar 2024

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team

18. Februar 2024

Excellent customer service !!! Thank you Anna for the quick and professional support you extended.

BLOSSOMS
Oman
Etwa ein jahr mit der App
BON Loyalty hat geantwortet 20. Februar 2024

Hello BLOSSOMS,

We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

Mia
BON Team

29. Juni 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brasilien
6 minuten mit der App
BON Loyalty hat geantwortet 2. Juli 2024

Thank you for your wonderful 5-star review along with your question.

We prioritize your privacy and have a strict and transparent privacy policy, which you can review at https://bonloyalty.com/privacy-policy/. Please rest assured that once BON is uninstalled, all your data will be automatically deleted from your settings and theme.

We noticed that you've uninstalled BON, and we would love to understand if there's anything we can assist you with. We are committed to helping you maximize the effectiveness of BON for your store's success and would appreciate the second opportunity to support you further.

22. März 2024

Chelsea is impressively responsive and gives very good advice...I'm testing the app, and it really makes me want to buy it

Astroia
Frankreich
7 monate mit der App
BON Loyalty hat geantwortet 8. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

20. April 2024

The team quickly solved my issues when i used the app. Bon loyalty has a whole development team behind to satisfy your needs. Thank you for that.

Lesavan
Kanada
Etwa ein monat mit der App
BON Loyalty hat geantwortet 18. Juni 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2. April 2024

So far I can't say much about this app, I've only tried to set it up properly.

When I had some questions, the customer support was very helpful. I chatted with Chelsea, she was very attentive, polite and was able to answer my questions in the best possible way.

My first impression is very positive!

Urban Pieces
Österreich
7 tage mit der App
BON Loyalty hat geantwortet 8. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

13. Mai 2024

Beaucoup de fonctionnalités et faciles à prendre en main. Pour couronner le tout j'ai pu bénéficier, avant même de prendre un quelconque plan payant, de l'assistance de Sophie et Chelsea qui ont été à l'écoute de toutes mes problématiques. Je recommande vivement cette application !

HAUTE PÂTISSERIE
Frankreich
Etwa 2 monate mit der App
13. März 2024

I'm happy to leave a review for the app! I've been thoroughly impressed with both the app itself and the customer service team behind it. The app is incredibly user-friendly and has made my experience seamless and enjoyable.

ANAYAS BEAUTY BAR
Vereinigte Staaten
3 monate mit der App
BON Loyalty hat geantwortet 8. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

18. Februar 2024

Not only does this app allow our business to reward customers for both referrals and purchases- BON’s customer service is outstanding. I wanted a custom button made for my site and BON created it happily and free of charge!

Green Goddess To Go
Vereinigte Staaten
13 tage mit der App
BON Loyalty hat geantwortet 20. Februar 2024

Hello,

Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.