BON: Loyalty Program & Rewards
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Bon has 24-hour customer service support. If you have any questions at any time, you can get a quick response. Especially Cara’s support is very professional.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
サポートの反応は比較的早く、親切で、日本語での問い合わせが可能です。
時間交代？で対応してくださっているのでスタッフの方が交替することで途中コミュニケーションがうまくいかないとこもありましたが、すぐにこちらの意図を理解してくださる方に代わっていただくことができ、おかげでカスタマイズについても細かく詰めることができています。
質問への回答もスピーディでとても助かっています。
まだ運用前ですが、安心して進められそうで選んでよかったと思っています。
こちらの素晴らしい5つ星のレビューをいただき、誠にありがとうございます、ネコソダテ®日本で唯一のまじめな首輪®専門店様！
もし何かご不明点やお手伝いが必要な場合は、どうぞお気軽にご連絡ください。私たちのウェブサイトから直接チャットしていただくか、help@bonloyalty.comまでメールをお送りいただければ、いつでもお手伝いさせていただきます！
どうぞよろしくお願いいたします。
Excellent customer service !!! Thank you Anna for the quick and professional support you extended.
Hello BLOSSOMS,
We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team
Wonderful experience! streamlined with professional support (Sophie). Perfect for any business!
Hello The Database,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Not only does this app allow our business to reward customers for both referrals and purchases- BON’s customer service is outstanding. I wanted a custom button made for my site and BON created it happily and free of charge!
Hello,
Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
This loyalty rewards app is fantastic! It perfectly meets my needs and seamlessly integrates with my Shopify store. I've encountered some issues along the way, but Cara's support has been impeccable. She provided prompt and effective solutions every time. I highly recommend this app to anyone looking to boost customer loyalty.
Overall, this app is a must-have for any Shopify store owner.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Customer support was very helpful. Immediately provided solutions to all my questions.
Hello SILCO HAUS,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
User-friendly app and 5 star customer service! Solved all my issues and initial doubts in few minutes, sharing valuable and useful resources. Recommended!
Hello Glivee,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
Mia from customer service has been so helpful during the set up process, with all of my questions.
Hello The Heart Division,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I would recommend this app. I was a little disappointed that the free app did not include the POS system. But the cost outweighs the benefits. The support more than makes up for it. Maxxie was fast and was able to resolve my issue. I look forward to using and learning more about how this app will help grow my business
Hi there,
My entire team and I, along with Maxxie, will do our best to fulfill your requests and build the app that's most suitable for your store 💖
Your trial period ends on the 7th of this month. I've sent you a few emails to offer further support on POS feature. I'd really appreciate hearing back from you before the trial ends.
Have a fabulous day!