BON: Loyalty Program & Rewards
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Very good customer service. Maxxie dealt with and resolved my issue speedily. Very happy! Thank you
Hello Flexify Fashion! We're overjoyed to have played a part in making your experience memorable. Your support means everything to us, and we can't wait to have the pleasure of serving you again.
Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!
Hi INGLOT,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team
Geweldige service en een goed systeem. Voor de prijs het beste loyalty systeem uit de Shopify App store. Terwijl ik er best wat uitgeprobeerd had!
Voor wat op maat gemaakte services heeft Maxxie mij goed geholpen.
Beste Bij Keesje,
We hebben zojuist uw 4-sterrenrecensie gelezen en het is jammer om te zien dat u problemen hebt ondervonden met het nieuwe klantaccount.
1. Wat betreft uw bezorgdheid over het feit dat klanten geen punten kunnen gebruiken, hebben we uw winkel grondig gecontroleerd. Tijdens onze beoordeling hebben we ingelogd en succesvol punten verdiend en ingewisseld voor beloningen op de BON Loyalty Page zonder problemen. Bekijk onze schermopname in de e-mail die we hebben verzonden.
Als dit uw bezorgdheid niet wegneemt, kunt u dan verduidelijken wat het exacte probleem is dat uw klanten ondervonden bij het inwisselen van hun punten bij BON? We willen eventuele problemen snel begrijpen en oplossen.
2. We zijn het ermee eens dat de mogelijkheid om punten in te wisselen bij het afrekenen een naadloze ervaring voor klanten zou bieden. We zijn verheugd om te delen dat deze functie al op onze ontwikkelingsroutekaart voor dit jaar staat. We zullen al onze handelaren op de hoogte stellen zodra deze officieel is gelanceerd.
We kijken ernaar uit om uw mening over deze kwestie te horen. We zijn er om u te helpen en willen uw ervaring graag verbeteren.
J'ai discuté avec Sophie, elle a été très réactive et a parfaitement répondu à mes questions !
Bonjour Nuwa,
Merci infiniment d'avoir pris le temps de nous laisser un avis 5 étoiles aussi merveilleux !
Si vous avez besoin d'assistance ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!
Setup was a seamless and you cannot beat the customer service. Anna has been amazing in walking me through any questions I had. She has been very informative and has handled everything with kindness and professionalism. I highly recommend this app.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!
Hi Woof Living,
Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team.
Nice app easy to install and the support is awesome: #Anna :)
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great easy to use App, at a great price
Anna was lovely to deal with, super friendly and helpful.
Hi TopDog Nutrition,
Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Great support! We had a few custom integrations needed and Maxxie was super helpful and responsive. Thanks again!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
great support and so far the app is working great and not too pushy to the costumers
thank you <3
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!