Rezensionen (1.752)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
27. März 2024

Amazing features and great customer service, thank you Cara for all your help!

GYPSY
Australien
3 tage mit der App
BON Loyalty hat geantwortet 8. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

17. Februar 2024

The tool has a decent amount of features and configuration is flexible enough. Customer support is very helpful and responsive.

Wear Me
Bulgarien
2 tage mit der App
BON Loyalty hat geantwortet 20. Februar 2024

Good day to you Wear Me,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

Bearbeitet am 3. Januar 2024

DO NOT WASTE YOUR TIME SETTING STUFF UP UNTIL YOU KNOW IT WORKS WITH YOUR STORE!! Initially, Genie was amazing until I got my store setup and realized that the app didn't work with my store. That's when I realized I was talking to a bot or AI, the responses were super kind but no resolution to my issue was proposed. Just simply, it doesn't work with your type of login page. I wasted in all about 5 hours between setup and emailing with support and now I get to start over with another app.

Danhof Aloe
Vereinigte Staaten
2 tage mit der App
BON Loyalty hat geantwortet 4. Januar 2024

Dear my customer,

I sincerely hope you'll give me the chance to contact Recharge, the team responsible for the login page, to understand and provide a solution.

I've explained multiple times that your website doesn't use the Shopify default login page but utilizes the login function of Recharge, a subscription app. When attempting to log in to your store, Recharge doesn't allow it, and this issue is affecting BON. However, I understand that you've gathered this information, and the ultimate need is still a solution.

Please understand that BON is always striving to harmonize with all BON-installed stores, regardless of their technological differences. I'm currently in discussions with the relevant parties and will provide you with an official response soon.

18. November 2024

Very helpful

Neulife
Indien
BON Loyalty hat geantwortet 19. November 2024

Hello Neulife,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

14. Februar 2024

The service is exceptional. I got prompt replies with clear directions for my needs. Anna was the best!

Jaycee Naturals
Vereinigte Staaten
9 tage mit der App
BON Loyalty hat geantwortet 20. Februar 2024

Dear Jaycee Naturals,

Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

28. Dezember 2023

Cara helped me understand thoroughly about setting up my rewards account. Very prompt and clear. Thanks for all your help and i would definitely recommend. Game changer for my business.

Omeka Bath & Body
Vereinigte Staaten
Ein tag mit der App
BON Loyalty hat geantwortet 14. Januar 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

12. April 2024

Chelsea was very helpful and responsive in getting our trial extended so we have enough time to fully test Bon for our shop. So far, so good in the app.

FERAL
Vereinigte Staaten
Etwa 17 stunden mit der App
BON Loyalty hat geantwortet 17. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

19. Februar 2024

I am on the stage of testing the app and seems very easy to setup the solution with the support of their Customer Service. To conclude, I highly suggest this app and the support exceeds my expectations.

Cara, Anna and Emile are very accommodating.

Cake Kitchen by LSG
Vereinigte Staaten
4 tage mit der App
BON Loyalty hat geantwortet 8. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

25. Juni 2024

El mejor soporte para este tipo de plataformas, rápido y efectivo. Además la app es muy fácil de configurar y comparada con otras es muy intuitiva y a la vez poderosa

Seasons Love Your Skin
Mexiko
Etwa 4 stunden mit der App
BON Loyalty hat geantwortet 3. Juli 2024

Hola Seasons Love Your Skin,

¡Muchas gracias por tomarse el tiempo para dejarnos una maravillosa reseña de cinco estrellas!

Si alguna vez necesita ayuda o tiene alguna pregunta, no dude en comunicarse con nosotros. Puede chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudar en todo lo que podamos!

26. Februar 2024

Great customer service. Cara and Anna were great. They were so helpful with my questions and they took care of my needs quickly!

Raza Golf Co.
Vereinigte Staaten
6 tage mit der App
BON Loyalty hat geantwortet 8. April 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!